Len Lyall Chevrolet

Face to Face s the best way to resolve issues. I purchased a 2015 Silverado Truck in January from this dealership and I have to say I was very impressed with the process and the customer service I I purchased a 2015 Silverado Truck in January from this dealership and I have to say I was very impressed with the process and the customer service I received. Unfortunately I was in an accident in July 2015 and my truck was totaled. There were a few hiccups in getting my GAP coverage implemented, but Dan Johnson (General Manager) and Robert Aguirre (Finance Manager) took care of everything and all is well. Definitely take the time to visit this dealership, don't let the neighborhood intimidate you. More

Absolutely awful!!!!!!!!!. My wife called today about a problem, and the finance manager was not only rude, But hung up on her twice. SHADY DEALERSHIP!!!!!! Watch your xxx there My wife called today about a problem, and the finance manager was not only rude, But hung up on her twice. SHADY DEALERSHIP!!!!!! Watch your xxx there, More

Worst Car Buying Experience Of My Life I have never been so insulted when I go in to buy a car as I was working with Len Lyall Chevrolet. I will NEVER go here again, not even for service. I have never been so insulted when I go in to buy a car as I was working with Len Lyall Chevrolet. I will NEVER go here again, not even for service. This is the reason why: My best friend was looking to buy a used Camaro he found on the used lot here. We went, he drove it, and ended up buying it. The next day, his engine light is on and it turns out they put a bad tire on. Well, his wheels were plasty-dipped (if you know what that means) and after they fixed the flat tire and gave the car back to my best friend, we noticed that they ruined the plasty-dip job on that tire so that it is now peeling off. Now, before he actually purchased the vehicle, I noticed a car there that I loved. So a week later, I bought that car. The sales rep did not even help me transfer my belongings into my new vehicle nor did he go over the vehicle to help me understand the functions. I did it all myself and when I was finished, I walked around aimlessly wondering if I could go home or not because it was so disorganized and unprofessional. Sure enough, the next day my car was in the shop for a bad tire as well. They fixed it for free but could not fix the speakers that were blown out, which was not made known to me at the time of purchase. Also, the tag on my key fob said "1 of 2" so I was expecting another one. My sales rep told me they lost it and would not buy another one because of the cost of the tire they had to replace. $300 for a new fob! So the tire was their fault, why should I have to pay for two mistakes that were not my fault? I went in to speak with the general manager about the issue and the first thing he says to me is "It's not my fault you curbed the tire". Excuse me?! I was so insulted. You NEVER blame the guest for an issue, especially when you made two sales between the two of us, both of which brought in a lot of revenue for you! He continued to yell and cut me off and offend me. I got to the point where I was so angry that I walked out. He told me, though, that I needed to give him 48 hours and he'll have the key for me. Think I ever heard from him again? Nope. So because of the unprofessional, inconsiderate, ill-knowledged staff at Len Lyall Chevrolet, I will NEVER return and I will NEVER recommend this dealership, my best friend included. More

Easy, up front, great to work with The people and the experience were perfect! We made a deal in minutes because they have us a great price and were fair and honest. It took minutes, no The people and the experience were perfect! We made a deal in minutes because they have us a great price and were fair and honest. It took minutes, not hours to leave with our new car. They were above and beyond any other dealership we have ever used. We have worked with chevy, Lexus, and vw for new cars and they exceeded them all. It is well worth the drive to go there. I wish we had not wasted our time with the other chevy dealerships and gone straight to Dan and Chris. Highly recommend! More

I have purchased trucks for our construction company from Dan Johnson since he worked at another dealership in Denver metro area many years ago. I have continued to purchase trucks from Dan since he moved t Dan Johnson since he worked at another dealership in Denver metro area many years ago. I have continued to purchase trucks from Dan since he moved to Len Lyall dealership. Dan has shown to value his customers. He has helped our construction company numerous times above and beyond any manufacturers warranties or guarantees because he values his customers. Dan knows how to maintain customer loyalty. Richard Lee, President Technology Constructors, Inc. More

Len Lyall sold us a Lemon. Within a week of selling us Len Lyall sold us a Lemon. Within a week of selling us the car, the Electronic Throttle System went out. $1412. Has failed the Emissions test $424 Len Lyall sold us a Lemon. Within a week of selling us the car, the Electronic Throttle System went out. $1412. Has failed the Emissions test $424. Its still failed. Oh, and they didn't bother to give us the coupon until we were literally driving off the lot, and never bothered to tell us about the 3 day time limit from date of purchase for the emissions test before they no longer have responsibility. Shady car dealership, don't trust them. Go Elsewhere. More

I was so pleased with my experience at Len Lyall. The staff (Vicky, Nolan, Financing) is great - very competent but not pushy and agressive. From my first e-mail exchange with Nolan everything was up fr staff (Vicky, Nolan, Financing) is great - very competent but not pushy and agressive. From my first e-mail exchange with Nolan everything was up front and what was promised me was delivered. At first I was waiting for "the other shoe" to drop - you know, hidden charge, extra this or that but there was nothing. I felt comfortable with the transaction and I love my Chevy Cruze. At this time, there is no reason for me to ever look for another dealership. Cindy Kennedy More

Len Lyall Chevrolet will be your last stop, if your looking for a wonderful car buying experience. I have purchased vehicles, traded in vehicles...and sent many personal friends and without exception, looking for a wonderful car buying experience. I have purchased vehicles, traded in vehicles...and sent many personal friends and without exception, they are all extremely happy. Dan Johnson the GM, is great...no games, no going back and forth, no 6-8 hour visit at the Dealership. My experiences have all been fun, easy and very pleasant! I give the highest recommendation to Len Lyall Chevrolet. More

I looked for an Equinox for 6 weeks and the only dealership that would find me the right Equinox and give me enough for my trade-in was Len Lyall. Great Job, you should try them dealership that would find me the right Equinox and give me enough for my trade-in was Len Lyall. Great Job, you should try them More

I had been looking for a good car (and a good deal) since an accident a few months ago had totaled my last vehicle. It was tough going on my own. When I was referred to Len Lyall Chevrolet and working with an accident a few months ago had totaled my last vehicle. It was tough going on my own. When I was referred to Len Lyall Chevrolet and working with Nick Kline, I was very happy that they were able to get me what I needed for what my life, budget, etc. would allow. I got my car THAT day and got my "perks with the purchase" within the week. Nick is awesome and I appreciate his professionalism, honesty and non-high pressure sales attitude. The whole staff is inviting and helpful and quite friendly...I am thankful for all they have done! More