Len Lyall Chevrolet

Well I was way over charged for a repair to the tune of $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolt $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolts in the head and it would need to be extracted. Then I was told it could not be extracted with out removing the head now it was going to be an additional $4700.00. Well at this point what else could it do but sit here and take the beating. By the way the final estimate was $6250.00 but when I went to pay who knows where the extra $500.00 came from which made it $6750.00. I talked to the general manager who's name was Dan he said he would get the $6250.00 down for me at least $1000.00 but that was before the mysterious $500.00 extra came into play. So he said how does $700.00 off sound? What was I going to say but sure that would help and he did cut the credit card fee in half for me which they charge 2% of the bill. Dan did give me a old shop car to use and said it is hailed on and was not much but I was very grateful to him because I was with out my car for two weeks. I have taken my cars over the years because they did good work but highway robbery is wrong!! I am sorry to say but I will not be recommending them to anyone. By the way my service advisor (Jesus) was a nice guy but definitely didn't go out of his way to try and help me. In fact told me I should be grateful that they took something off of the invoice. Yes I was, but did they really because they jacked up the estimate on the final bill by $500.00. I never met the service manager or I would list his name as well. You think he would have been the one working directly with me at this point. I do have to say Dan Johnson is a nice man I would give him a 5 star but gave him 3 stars below for effort, he could have helped me more with as to a explanation of why my final bill was $500.00 higher than the written estimate was. They also charged me an additional $200.00 just in case they needed parts that were missed but that was part of the $6250.00 estimate. So with the $200.00 there and the additional $500.00 comes up to what Dan took off my final bill $700.00. See what I mean it was inflated to cover the amount he took off. There is more to the story I left out but it isn't good so I will stop here. More

Just good service on time and professional good atmosphere. Great lounge with snacks for customers atmosphere. Great lounge with snacks for customers More

They were prompt in their service and didn’t make you wait!! Their waiting room was adequate and comfortable!! wait!! Their waiting room was adequate and comfortable!! More

Vincent was an excellent service provider. I needed to have my car towed to Len Lyall and he let me know when the car arrived, and what work needed to be done on it in a timely manner. Len Lya I needed to have my car towed to Len Lyall and he let me know when the car arrived, and what work needed to be done on it in a timely manner. Len Lyall is a great place to get service done. More

They took care of me very well. They took care of me very well. I recommend it. They took care of me very well. I recommend it. More

I have always been pleased with the Service team at Len Lyall. Courteous staff, services performed quickly. I usually wait on my vehicle and haven’t felt like it’s taken too long. Lyall. Courteous staff, services performed quickly. I usually wait on my vehicle and haven’t felt like it’s taken too long. More

the dealership returned the truck back dirty with oil stains on front fender and hood stains on front fender and hood More

Went for an oil change in and out in an hour excellent service and customer service service and customer service More

Excellent service, Jesus always takes a good care of us, good customer service. Thank you! good customer service. Thank you! More

Outstanding General Manager and staff. Very helpful. I would definitely purchase at amen Lyall again. Very helpful. I would definitely purchase at amen Lyall again. More