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76 Reviews of Leith Honda - Service Center
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May 05, 2014
Great Service from Mike Rausch and Leith Honda A malfunctioning $10 electronic sensor left my wife broken down on the Interstate. I asked the towing company to take it to Leith Honda where Michael A malfunctioning $10 electronic sensor left my wife broken down on the Interstate. I asked the towing company to take it to Leith Honda where Michael Rausch met a disorganized towing company (after normal hours by the way) to transfer my car for service. After an initial diagnostics the next morning, the car started up and technician found no problems (just my luck). Mike took it upon himself to check it out further, and he was able to recreate the problem. He called me promptly that morning to tell me they found the problem and it was being fixed. I also had some routine maintenance done at a very fair price and Mike got the car back to me in time to pick up the kids. Fast and friendly service and quality work. I’ll be taking the car back to Mike at Leith Honda for all my service going forward. More
by JMudryk
Employees Worked With
Mike Rausch
Helpful April 20, 2014
excellent service and help Came in for oil change -they found power steering rack needed immediate repair....Ken went to bat for us in help with cost of this major repair. Was Came in for oil change -they found power steering rack needed immediate repair....Ken went to bat for us in help with cost of this major repair. Was so pleased with with Honda could do to help us. We love our CRV and it is brand new to us even with 49,000 miles..... Appreciate Ken's help each time we come in for service. More
by jj1971
Employees Worked With
Ken Hunter
April 16, 2014
Love Leith Honda Bought my car at Leith and continue to take it there to get it serviced. Service is fast and you can always count on them to be honest and friendly a Bought my car at Leith and continue to take it there to get it serviced. Service is fast and you can always count on them to be honest and friendly and to get the job done right. Mike Rausch and all the employees I have ever interacted with are great! Will for sure continue to take my car there for service and to get my next car when the time comes. :) More
by acpearso
Employees Worked With
Mike Rausch
April 03, 2014
I have been going to Ken Hunter since I purchased my truck at Leith Honda. He is always friendly and goes above and beyond to get my maintenance and repairs done quickly and accurately! My boyfriend a truck at Leith Honda. He is always friendly and goes above and beyond to get my maintenance and repairs done quickly and accurately! My boyfriend also bought his car here and Ken is out service manager for his Civic as well. I would recommend Leith Honda sales and service to anyone looking for a new car or to service their car. More
by cheryllbruner
Employees Worked With
Ken Hunter
March 28, 2014
Friendly, efficient check-in; comfortable and user-friendly waiting area; work quickly accomplished; checked over more care points (all were ok) without being asked and reported in a friendly way user-friendly waiting area; work quickly accomplished; checked over more care points (all were ok) without being asked and reported in a friendly way; friendly and helpful appointment and check out clerks. Excellent experience! More
by estrevel
Employees Worked With
Duane Gildersleeve
February 08, 2013
I brought my 2005 Honda Accord into Leith Honda in Raleigh for a recall repair. Did not get off to a good start as I waited for one of the female service advisers to respond after I drove into the se Raleigh for a recall repair. Did not get off to a good start as I waited for one of the female service advisers to respond after I drove into the service area for my appointment time. After ignoring me, someone did respond to the vehicle that came in after me. When that customer apologized to me, not realizing that I was there ahead of her, I assured her that it wasn't her fault that I was neglected by Leith's employees. I was then told that the estimated time would be twice that of what I was told on the phone, and, perhaps longer. I also inquired about the possibility of getting the O ring replaced, under a goodwill repair, since the recall part was the hose that would plug right into the power steering pump at the O ring. I was informed that since this was a recall repair that could not be done during this servicing. What!? Yet, not so surprising, as it was possibly too challenging to try to figure out how to register that in the system. They were, however, able to tell me the other things that they could diagnose/find that would result in me adding additional paid services. I think I will stick with my local mechanic that provides reasonable/courteous common sense servicing of my autos. More
by dwile
Employees Worked With
Jessica and manager
November 01, 2012
This is a great dealership. Big beautiful and brand new. I feel confident when I take my car here. My service adviser was wonderful and knowledgeable. I feel confident when I take my car here. My service adviser was wonderful and knowledgeable. More
by shanell.lawson.3
Employees Worked With
MIchael Gallego
October 29, 2012
Both Bobby and Rodney in the parts department were instrumental in helping in a dire situation. They were professional, caring and helped me resolve a difficult dilemma. Bravo to both outstanding Le instrumental in helping in a dire situation. They were professional, caring and helped me resolve a difficult dilemma. Bravo to both outstanding Leith employees!!!!!! More
by elenaceberio
Employees Worked With
Bobby and Rodney in parts
October 25, 2012
Absolutely terrible service. Brought a new (5000 miles) Honda for a service with a broken AC. They first assured me that this would be covered by the warranty. Then they claimed that an object entered the Honda for a service with a broken AC. They first assured me that this would be covered by the warranty. Then they claimed that an object entered the condenser because of me, denied warranty and asked for $650. After I declined, they still charged me $100 for "service". I am convinced that they sold me a broken car and then tried to make more money. More
by malebedev
Employees Worked With
unsure
October 25, 2012
Mike Foushee was very attentive and interested in meeting all my needs. He was very courteous and prompt in getting my work done and in a timely manner all my needs. He was very courteous and prompt in getting my work done and in a timely manner More
by cbelks
Employees Worked With
Mike Foushee, Mike Foushee
