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Leith Honda - Service Center

Raleigh, NC

3.7
81 Reviews

81 Reviews of Leith Honda - Service Center

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March 27, 2017

Excellent Customer Service Duane is amazing to work with. He is extremely conscientious, and makes me feel comfortable and confident every time I come in for service. In short, More

by LauraC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Gildersleeve
August 17, 2016

Safety Recall Campaign After recall work was completed, the SEL/RESET button no longer was functioning. Was told by service advisor that problem was not caused by Leith and More

by 19rock53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Damon Crumley
October 10, 2015

Wonderful Anyone i mean anyone who is looking for a new or used car... please call this young lady Alison Melissa Davis. She made this the first car buy experie More

by Scbsfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Feeney, Damon Crumley
April 18, 2015

Horrible Service Department Took my CRV to have "check engine light" analyzed. They told me they fixed it. Got in car to leave (after paying $589) and "check engine light" was More

by Miconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Sullivan
March 21, 2015

Not For Service I have been to other Honda dealerships for service on my Honda Accord, so I am very disappointed I had such a poor experience at this location. They s More

by Melissa.Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Sheets
Mar 26, 2015 -

Leith Honda responded

We sincerely apologize that your recent experience in our Service Department was not a pleasant one. Your time is very valuable and we certainly understand that, however unfortunately this time we did not meet the expectations we have set for ourselves.

January 28, 2015

Rebound My visit to Honda turned out to be an excellent visit once I switched my service advisor to Mike Rausch. I am so glad Mike Rausch turned my unpleasan More

by loria1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rausch
Jan 29, 2015 -

Leith Honda responded

We certainly apologize about your experience with Ken, but are thankful that Mike was able to turn your service visit into a postive one. He will be happy to continue to serve as your Service Advisor and certainly appreciates any recommendations you share with family and friends!

September 01, 2014

Great Service The air conditioning in my car went out and I knew I was going to have to take it in for service. I had been in twice for my air conditioning before, More

by carrollar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foushee
Sep 17, 2014 -

Leith Honda responded

Thank you so much for the kind words you shared about your experience with Mike! We know how important it is for you to understand the situation when there is a problem with your car! Mike will certainly be happy to take care of your service needs for years to come! Enjoy your new CRV!

August 29, 2014

Oil Change and warranty Went in for a normally scheduled oil change and to check on a strange whining noise. Turned out I need to have my power steering rack replaced. It wou More

by zionbound27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hunter
Sep 17, 2014 -

Leith Honda responded

Yes, those extended warranties are often a life saver! Glad we were able to get your issues resolved quickly!

June 17, 2014

Thanks Ken for your GREAT Customer Servicel - As always!!!! I have been a customer of Leith Honda service for over 11 years. I have bought 2 Honda Accords from Leith Honda. The service center has done 99% o More

by CarRater2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hunter
Jun 24, 2014 -

Leith Honda responded

Thank you so much for the review you shared about your Service experiences with Ken Hunter! We are confident that he appreciates your kind words! And we are grateful for your continued loyalty through the years. It is always our pleasure to make sure you have a great experience!

May 30, 2014

Would not recommend buying or servicing your Honda here I was promised by both the Roy Bailey and the Service Tech who worked on my car, that spending $3000 on repairs for a new clutch and new bearings woul More

by dontbuyhere10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Roy Bailey, Kathy Robertson
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