Leith Honda - Service Center

Marvin is awesome al is a joy to work with. They have always worked with me and my payments. Great group of people to work with always worked with me and my payments. Great group of people to work with More

Service is HORRIBLE After a great buying experience, everything has gone south. Won't reply to emails, long waits for service and when I called to re-schedule service th After a great buying experience, everything has gone south. Won't reply to emails, long waits for service and when I called to re-schedule service this morning, I was hung up on. I guess they are mad because they sold me a lemon. I will never buy another Leith vehicle. More

Excellent Dealership I took my CRV in for repair on the passenger airbag. And ended up walking out with a brand new one. I walked through the showroom and no one approache I took my CRV in for repair on the passenger airbag. And ended up walking out with a brand new one. I walked through the showroom and no one approached me to ask if I needed help EXCEPT Marvin Camper. And because he did, he sold a car that day. He was very helpful and explained the features on the new car several times. He was not pushy or aggressive. I was very satisfied with his sales pitch. I got a really good deal and am happy with my new vehicle. More

Just No Bought a new 2019 Odyssey from Leith six months ago. Before the first service interval, the vehicle has had a major electrical failure that has left Bought a new 2019 Odyssey from Leith six months ago. Before the first service interval, the vehicle has had a major electrical failure that has left it almost inoperable. Over the last week, the electric ignition has failed to start the vehicle several times and left my wife and kids stranded, with the kicker being the electric locks failing to work,leaving a baby stuck in the car. All this being said, the earliest service appointment I could get was a week out. At this point the vehicle is unsafe at best, so I decided to take it to Leith Honda in hopes of getting worked in sooner and getting a loaner vehicle. Being a brand new vehicle, I assumed it was the least that could be done. Long story short, Leith Honda refused to help in any way, both service and sales departments. I was told the best I could do was bring it back in another four days and a determination could be made on a rental vehicle then. So my family is left with an inoperable vehicle on labor day weekend, with Leith refusing to help in any way. Save yourself a lot of trouble and shop elsewhere. This is without a doubt my last Honda and the last time I ever buy at any Leith dealership. As soon as this xxx is fixed, I'll be trading it in for a reliable vehicle at a dealership that values its customers. More

Service Department is Mediocre at Best I took my car in for service and when the keys to my car were returned to me they were broken into two pieces. I immediately asked for the key to eith I took my car in for service and when the keys to my car were returned to me they were broken into two pieces. I immediately asked for the key to either be fixed or replaced. I was told that it couldn’t be fixed and that there was no one available to replace it. This was Thursday. I was told to come back Monday, while you were still going to be open on Friday and Saturday. My husband returned with the key on Tuesday and he was then adviced that the car needed to be there as well. That was the first time we were told that. I just came back to get the new key on Saturday, to be told that I have to wait at least an hour to have re-keyed. The level of customer service that I’ve experienced is mediocre at best. I was not at fault and was treated as such. This incident has definitely tainted our willingness to conduct business with Leith Honda of Raleigh. More

Best Service EVER! Marvin Camper is the best car salesman in the world! He actually took his time to give me exactly what I wanted! With him I didn’t feel rushed or scam Marvin Camper is the best car salesman in the world! He actually took his time to give me exactly what I wanted! With him I didn’t feel rushed or scammed. He’s amazing at what he does and gave me the best gift any girl could ask for! I LOVE MY 2019 Honda Civic sport! Love u Marvin and DP! More

Great time The atmosphere was really friendly and welcoming. I left the dealership a lot happier than when I entered, thanks to the really nice customer service. The atmosphere was really friendly and welcoming. I left the dealership a lot happier than when I entered, thanks to the really nice customer service... and the new car. More

They don’t stand by their warranty DO NOT buy a car here. Their service department is AWFUL. They do not follow there warranties that they offer. They sold me a car with a bad alternato DO NOT buy a car here. Their service department is AWFUL. They do not follow there warranties that they offer. They sold me a car with a bad alternator that has killed 2 batteries in 3 years and they are refusing to cover the battery that the alternator killed. They will cover the alternator but not the battery that died because of a bad alternator. I have been telling them of this problem for over a year and they said nothing they can do and never checked anything and finally when I got it to happen on video they said they can’t cover it because it’s after the warranty is up and they won’t cover the 2nd battery that died because of the bad alternator because the 1st battery was covered under warranty so the 2nd battery has no warranty. Bull crap. Will NEVER do business with Leith Honda AGAIN and will not recommend them to anyone. They replaced my first battery that was covered under warranty but won’t cover the second one because the bad alternator they put in my car killed it. More