Leith Acura of Cary

Great Experience at Leith My husband and I had a great car buying experience at Leith Acura. Kai Hardaway is an excellent salesman. He was knowledgeable and helpful, but he nev My husband and I had a great car buying experience at Leith Acura. Kai Hardaway is an excellent salesman. He was knowledgeable and helpful, but he never resorted to high-pressure sales tactics. We felt like he listened to us and understood our needs. At the end of the day, we got the perfect car at an excellent price. We couldn't be happier. I wouldn't hesitate to work with Kai again. Thanks again for the excellent service! More

Efficient and very fair interactions! Kai Hardaway III was a pleasure to work with when we recently purchased a new Acura ILX. He was very informative and made a process that we usually dr Kai Hardaway III was a pleasure to work with when we recently purchased a new Acura ILX. He was very informative and made a process that we usually dread seemingly painless and incredibly efficient and fair! More

Certified Used 2015 MDX Went in late on a Saturday to look at new MDXs. They had sold all of their 15's and so we test drove a '16. We had our two kids, a 5 and 3 YO with Went in late on a Saturday to look at new MDXs. They had sold all of their 15's and so we test drove a '16. We had our two kids, a 5 and 3 YO with us as we wanted to make sure THIS car would be big enough for the lil sasquatches - we're a tall family. So the five of us took a test drive - family + sales guy, aka K aka Kai. He let us stop halfway through and switch drivers. He also made sure both of us were able to take it through enough road to demonstrate the driving characteristics of the car. This model had the fancy driver assist features, the active lane assistance, and it was...freaky. Not bad, just a view to the future I suppose. We came back and he let us know he also had 4 dealer '15 cars we could take a look at. They had a blue one my wife loved the looks of. It had 2k miles on it. The price was...OK. It was about 2k off of sticker price. It was a SH-AWD with the Tech Package. I understand they wanted to sell the car at a premium, but I thought it was a bit much. I've seen them offer folks new cars and take several thousand off or offer to throw in the tech package 'for free.' But, this car did have a lot of dealer extras - roof rails, premium mats, mud flaps, etc. I think we knew we liked the car, so we sat down with Kai and started haggling. There wasn't much room to haggle apparently. I was able to get the price down like $400 and his trade offer on our car up $600. We shook hands on a price, I put down a $500 deposit, and the car was ours. Oh, and it was about 20-30 minutes past closing. They gladly stayed open for us, and their service guys took our trade in for a test drive and gave us a quote also past closing. We came back in on Tuesday to do the paperwork and pick the car up. But on Monday I had noticed online the car was listed for $600 less than the reduced price we agreed on. So...weird, and a bit upset. They quickly agreed to honor the online listed price when I brought it up on Tuesday, so that was nice. Kai also let us take the '15 on a quick test drive as we had only driven the '16. He also had it fueled up and detailed. We finished in just under 2 hrs, which is decent for buying a car I suppose. Their finance guy is top notch too. He helped me decide to save our cash and use their ultra cheap financing, and ran numbers for me about 15 different ways. We love the car. Kai has emailed, called, and sent us a hand written note making sure everything was good. It is. If you are in the market for a new or used Acura, Leith are good folks. I've also bought a new 2005 TSX and have it exclusively serviced there over the past 10 years. Ask for Kai, tell him Jeff Smith sent you, and check their online prices to make sure you're getting their best deal. More

Classy and professional Team I bought an Acura RDX from Leith Acura, and it was an overall pleasant, no pressure, highly professional experience. The shining light in the whole e I bought an Acura RDX from Leith Acura, and it was an overall pleasant, no pressure, highly professional experience. The shining light in the whole exercise was Kai Hardaway. Very engaging and personable, he had a ready - and accurate - answer to my every question. He was knowledgeable about the car, and took pains to explain even the most minute detail about the car to me, showing extreme patience with my lack of knowledge. Leith Acura is and Kai Hardaway are in a class of their own. Thanks for the experience. More

wonderful experience of buying an Acura RDX We bought our Acura RDX from Leith Acura and Kai Hardaway helped us in selecting the car and is very easy to deal with.He is professional,flexible and We bought our Acura RDX from Leith Acura and Kai Hardaway helped us in selecting the car and is very easy to deal with.He is professional,flexible and has good knowledge on Acura products.The customer service was excellent and Kai answered all our questions with patience.We are happy with our purchase and would highly recommend Kai Hardaway at Leith Acura. More

Positive experience I just purchased my third Acura from Leith and had the good fortune of working with Tom King. Tom actually made the "car buying experience" positive. I just purchased my third Acura from Leith and had the good fortune of working with Tom King. Tom actually made the "car buying experience" positive. He did this by respecting my time, knowing his product, managing the process, and going the extra mile. Buying new cars is not a new experience for me but this is the first time it did not feel like a contest between me and the dealership. I honestly felt that Tom was my advocate. Concering Leith Acura, it is a good dealership with a pleasant atmosphere but like most businesses, the people that work there set the tone for the customers. Leith's team is really good. More

Fabulous car buying experience Kai Hardaway is by far the best salesman I have ever had the pleasure of working with. He is honest, fair, kind and out for the best interest of his Kai Hardaway is by far the best salesman I have ever had the pleasure of working with. He is honest, fair, kind and out for the best interest of his customers. I bought my car on Saturday and have already recommended him to two others that are in the marker for a new vehicle. Corin King was also so nice to work with. He is also very kind, respectful, easy to talk to and made sure that I understood exactly what I was signing. Thanks Leith Acura and your amazing team! More

best car buying experience ever! We just purchased our second Acura from Leith Acura. If you are considering buying a new car from Leith Acura we highly recommend requesting Kai “K” H We just purchased our second Acura from Leith Acura. If you are considering buying a new car from Leith Acura we highly recommend requesting Kai “K” Hathaway for your sales consultant. Kai is extremely personable, very accommodating to your needs, professional, and no pressure sales consultant. Thanks go to Kai for giving us our best car buying experience ever! More

Service department is terrible No complaints about the purchasing process. But I highly recommend you find a more reputable place to have your car serviced. My level of frustration No complaints about the purchasing process. But I highly recommend you find a more reputable place to have your car serviced. My level of frustration grew so high with their games that I just got rid of the car rather than having to deal with these jokers any more. More

Great experience with Kai and Acura! I had a great experience with Kai and Leith Acura. I received outstanding service and never felt pressured. Kai was was generous with his time and ve I had a great experience with Kai and Leith Acura. I received outstanding service and never felt pressured. Kai was was generous with his time and very knowledgable. He made my car buying experience great. More