Leith Acura of Cary
Cary, NC
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1,469 Reviews of Leith Acura of Cary
Great Customer Service I have purchased 5 Acuras from Kai Hardaway, III I met Kai in 2007 when I purchased my first TSX, he was so polite and easy going. He let me drive all I have purchased 5 Acuras from Kai Hardaway, III I met Kai in 2007 when I purchased my first TSX, he was so polite and easy going. He let me drive all three white TSX they had on the lot, so I could get the best one. LOL It was the start of a great relationship and I recently purchased the fifth Acura, a 2016 TLX , he made the transaction very smooth. I must also add the service dept is great. Justin is always so friendly and works me right in for service. Adrian Johnson, the Asst Service Manager, is always so helpful. Any issues I have had with my cars, he takes the time to ride with me and listens to my concerns. He always makes sure I am happy when I pick up my car. He is a true asset to the service dept. More
excellent Great service in getting new tires and alignment for my Acura. Competitive pricing also, which I appreciated. I would recommend this location for s Great service in getting new tires and alignment for my Acura. Competitive pricing also, which I appreciated. I would recommend this location for sales and service. We have purchased from this dealer and have used them for service for several years. More
Great people with a wealth of knowledge! I continue to come back to Leith Acura because they know me by name and treat me like family! They always keep me informed of what is going on with th I continue to come back to Leith Acura because they know me by name and treat me like family! They always keep me informed of what is going on with the vehicle while being serviced. I appreciate their honest opinions and they don't try to push things. This place is by far the best in service! More
extremely efficient, helpful and professional service person Service agent, Michael Lee, was very helpful, informative, took his time to explain services needed and what is most important, kind. I will definite Service agent, Michael Lee, was very helpful, informative, took his time to explain services needed and what is most important, kind. I will definitely keep coming back More
Amazing Customer Service from Justin Hager I brought my car in for a routine oil change and mentioned an intermittent issue I was having with the sunroof along with the brakes. I was greeted b I brought my car in for a routine oil change and mentioned an intermittent issue I was having with the sunroof along with the brakes. I was greeted by Justin and the drop off went very quick and smooth. Justin called me in a couple hours with the verdict on the sunroof needing some parts that would not be arriving until the next day. He gave me the option of picking up my car and bringing it back once the parts arrived or driving a loaner for the night. I opted for the loaner and the next day my car was ready. Not to mention it was washed upon pick up. Pick up was smooth and quick and I will be returning for any and all future service my Acura may need. The service department gets a "10" from me! More
Service Manager - Justin Hager Lesotho Auto Group is truly second to none. I base thos review over a seven car purchases in four years. I'll be the first to say that I do n Lesotho Auto Group is truly second to none. I base thos review over a seven car purchases in four years. I'll be the first to say that I do not like car salesman for reasons we all know. - however, with the Leith auto group, it's been very different. Christopher Leith brings integrity did the industry as the family name instills its values throughout all of its dealerships. Today, at the Leith Carry service department For a warranty alignment/ balance and first free oil change. All vehicles are eligible for an allignment / ballgame for the first 12 months / 12,000 miles as stated in the warranty book. Typically, my expectations are never very high however today was much different. Mr. Justin Hagar is the best I have ever experienced. With over 16 years of service at the same dealership - he is a highly seasoned professional that can anticipate clients needs before being asked or told. Justin's professionalism was on par of what you would expect that a Rolls-Royce dealership. - Justin won't nickel and dime you, and he will be upfront and honest while being highly professional as he is genuinely sincere. I offer my strongest recommendation that if you go to Leith auto group Acura In Cary - ask for Justin by name, you won't be disappointed. I would be remiss if I did not state that the entire service department team is top notch and deserve the same accolade, from its senior manager, to the mechanics, and to the support staff as well. I sincerely hope that this message is not only read by customers, but also by the executive leadership of the Leith auto group to acknowledge their routin I sincerely hope that this message is not only read by customers, but also by the executive leadership of the Leith auto group to acknowledge their efforts to make your brand great! With great appreciation, Scott G Pinehurst, North Carolina More
Eddie was great Eddie was amazing, he was very kind and professional. He did not pressure me into something I didn't want. He made sure I walked out with the car of Eddie was amazing, he was very kind and professional. He did not pressure me into something I didn't want. He made sure I walked out with the car of my dreams More
Good Experience. Eddie Close is not your typical sales person, thank goodness. He did a great job at getting me as much information as I needed about the MDX that I wa Eddie Close is not your typical sales person, thank goodness. He did a great job at getting me as much information as I needed about the MDX that I was interested in. He listened. He was attentive. He was genuinely interested in getting me a car that met my needs and was ok if it didn't work exist at his dealership. He didn't try to sell me anything let alone something I didn't need or want! I appreciate the ease of the process. I love my new 2017 MDX and I got everything I needed and wanted. More
Overall wonderful experience with Leith Acura This is my second lease working with Corey King at Leith Acura. He has been extremely helpful and knowledgeable throughout the process of leasing both This is my second lease working with Corey King at Leith Acura. He has been extremely helpful and knowledgeable throughout the process of leasing both vehicles. Corey provided me with outstanding customer service - at the initial meetings and even after when I needed assistance programming some of the cars features. I highly recommend Corey to anyone looking to purchase or lease a vehicle and I look forward to working with him again in the future. More
Brandon & Irene Bowditch Eddie Close helped us like we were grade school friends catching up. He was attentive, detailed with the car's specs, and ensured that our requests we Eddie Close helped us like we were grade school friends catching up. He was attentive, detailed with the car's specs, and ensured that our requests were relayed when negotiations began. We didn't get the typical 'overselling' and loved how he handled discussing our budget and what we wanted. Once we knew we were finalizing the purchase Eddie took us to the 'finance guy' Luigi and he was just as great as Eddie. We didn't finance through the dealership but we didn't ever feel like we got any lesser service because of that. These guys were wonderful. My husband and I couldn't have asked for a better car buying experience! Fantastic job at Leith Acura, we are happy customers and we have a car salesman/friend for life! More