Leif Johnson Superstore South
Austin, TX
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Good Customer Service Go in a see Peter! He has good customer service and they all make you feel comfortable and they try their best to help you out. Thanks again Peter and Go in a see Peter! He has good customer service and they all make you feel comfortable and they try their best to help you out. Thanks again Peter and all Leif Johnson Ford employees More
Best car-buying experience I've ever had. Dan Lamar truly earned his title "Dan the Man" on my deal. Too many details to mention here, but, suffice it to say, he and the team provided the very Dan Lamar truly earned his title "Dan the Man" on my deal. Too many details to mention here, but, suffice it to say, he and the team provided the very best experience I've ever had. The sales staff, the parts department, EVERYONE involved was wonderful to deal with, and they all went WAY out of their way to accommodate me and my specific needs. Long story short, I live in Louisiana, but I'm in Houston because my daughter is dealing with a serious blood illness. When I mentioned my story to Dan, I truly felt compassion from him, even over the phone, and several of the guys there asked about my daughter. That meant more to me than anything else. Houston is a much larger market, but I'm very pleased to have made the drive to Austin to get my wife's 2013 Escape Titanium. She loves it, and we can't wait to take our HEALTHY daughter back home in momma's new ride! More
My experience with the purchase of the Ford Escape that I made with Leif Johnson Superstore was very satisfying. I wasn’t considering going to Leif Johnson to look for a vehicle, but decide to go and see wh made with Leif Johnson Superstore was very satisfying. I wasn’t considering going to Leif Johnson to look for a vehicle, but decide to go and see what they had. Ashley came out to assist me. She made me very comfortable and was not pushy at all, but answered the questions that I had. After driving a few cars I found one that I liked, but because this was the first place that I had looked, I was not going to buy the first car at my first dealership. I left only to return after seeing what else was at other dealerships. They had the best car at the best price for me. After purchasing the used car and driving it home I found that the myKey was set, and I was not able to change the setting because I didn’t have the master key. The next day I call Ashley, she told me that Leif Johnson would get me the key that I needed, and she went with me to get my key and car set, so I had access. Ashley stayed with me to make sure everything was correct. The process took about an hour and a half. I fell that not only did I get a very good deal at Leif Johnson but that I received very good service. My impression of them is that they go above a beyond to make sure their customers are satisfied. More
Dan was very helpful in communicating with me about the truck I saw on AutoTrader. He worked with me on setting up an appointment time and having the truck ready to test drive when I arrived. He answered truck I saw on AutoTrader. He worked with me on setting up an appointment time and having the truck ready to test drive when I arrived. He answered my questions clearly and had friendly conversation with me throughout the whole process. When negotiating the deal, he worked with me and my circumstances and got me exactly what I was wanting. Overall a very enjoyable experience. More