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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.3
247 Reviews

247 Reviews of Leif Johnson Ford Inc. - Service Center

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April 28, 2021

Deion was great! Got me in and out quickly, updated me on progress, followed up after the service was completed and very nice guy as well. More

by TRENT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deion
April 28, 2021

I was told I could borrow a car for free. When I showed up, they had no idea what I was talking about. I ended up taking an Uber home and missed a meeting for work. More

by BENJAMINJ.CARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

just like always Megan was professional , friendly, and helpful. She kept me informed and out the door on time to make my nephews Baseball game! More

by RMYERS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Great service, Megan was great as my service advisor! I appreciate the good communication about the recalls that were done to my vehicle. I will be coming back! More

by BOBVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
April 28, 2021

Pleasant staff. Great communication. I like the use of text and frequent check-ins. Straightforward answers. Ease of checkout was great. I enjoyed my experience. More

by WESLEYDDREES
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Megan was great! Requiring twenty five words is ridiculous I bet you don’t get many people completing the survey for this very reason. I will NEVER respond again. More

by ANDREW@MIGHTYCONE.COM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan
April 27, 2021

Overall oil change service was good. A recall was performed as well. The gear indicator no longer works after service. Have not brought truck back yet. More

by A5 lver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Megan was super nice and very helpful in informing me the options I had regrading my vehicles maintenance. Overall happy with the customer service I received from Megan. More

by MELISSA ALVAREZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
April 26, 2021

I have always had a great experience with Leif Johnson and this time was no different. I always know what is going on with vehicle. Keep up the great work! More

by lirons81
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I have already answered a previous survey for the services I received and the rating was excellent as well. thank you for all your help. More

by KIKE0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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