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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.3
247 Reviews

247 Reviews of Leif Johnson Ford Inc. - Service Center

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May 05, 2021

Excellent communication from Sandra the entire time. Good work on car. Also, shout out to the shuttle driver! Made it work for me. Great job! More

by AMANDA.M.ROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra
May 05, 2021

Mandy was very nice, knowledgeable, and helpful. My car was read much quicker than I expected and faster than other places I have used in the past. More

by EMDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy
May 05, 2021

Megan is always fantastic and ensures you know what is happening every step of the way! You can call anytime and someone will always help you in the service department. Great the way they all work togeth More

by TERRI.LYNN.TRUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gaffney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

As usual, everything well done and exactly as discussed. Just wish I had received a quick call from service advisor (or backup) before he went on vacation. I wasn't expecting it to take over the weekend t More

by SAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
May 04, 2021

Initial diagnosis incomplete. Car returned toLJ,w/in one hour . Little response to inquiries . Dealer called wrong Phone # when car ready,5 day delay in getting car back . Two weeks wasted asking Ford to co More

by BARBARANEUFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Quick service - in and out! Service took about an hour or shorter. Normally at dealerships it takes for ever Lief Johnson Ford was quick and efficient More

by PRINCE8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra
May 04, 2021

The people where very nice. I would come back to them again. They fix the problem. The price was right. Thank you everybody very much. More

by KEVINHOOVER613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service.
May 04, 2021

I was met first thing with a friendly welcome. Sandra came out to greet and assist me. Friendly, covered all bases, lovely smile.....great service More

by DOUGYGQ2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra
May 04, 2021

They were very peasant and got my car in quickly. While there, they fixed a safety recall issue and got me on my way fast! Great service! More

by GAELPROUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brumley
May 04, 2021

Friendly service. Great staff. These folks care about you and your vehicle. I would recommend them to all my family and friends for any of their service needs. More

by KISELT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dickensheets
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