Leif Johnson Ford Inc. - Service Center

Megan is a super customer service provider best cheers for her. I have been a customer of Leif Johnson for 10 years or so and she is the best. for her. I have been a customer of Leif Johnson for 10 years or so and she is the best. More

Teddy was my service rep for this visit. He was friendly and attentive. He made sure I was going to get the service requested and brought me up to speed on the recommendations. and attentive. He made sure I was going to get the service requested and brought me up to speed on the recommendations. More

Megan is great - timely, cheerful and helpful. She made sure they were doing everything needed for my mileage. They got all of the work done and had me out of there in an hour. sure they were doing everything needed for my mileage. They got all of the work done and had me out of there in an hour. More

10:00 AM appointment for brake squeal. Arrived at 9:45 AM. Received a VoiceMail at 4:41 PM saying the truck (2014 F-150 FX4) would not be ready because "parts had to be ordered". I RSVP'd and had to le AM. Received a VoiceMail at 4:41 PM saying the truck (2014 F-150 FX4) would not be ready because "parts had to be ordered". I RSVP'd and had to leave a VoiceMail. The call was not returned. I called at 10 AM the following morning and his explanation was "I leave at 3:30 and come in at 9 and it's only 10 now." Parts weren't ordered.... I wasn't passed to someone who could have been a team member to assist in his absence... his only response was "I'm sorry". "I'm sorry" "I'm sorry" which didn't resolve the screeching. He said the struck was still drivable so I had to wait for my wife to get back from work to get a ride to pick up my truck which I did. More

Greeted Promptly on arrival. Completed all services in timely manner. Thank you. Greeted Promptly on arrival. Completed all services in timely manner. Thank you! See you next time. timely manner. Thank you. Greeted Promptly on arrival. Completed all services in timely manner. Thank you! See you next time. More

I Appreciated the Service Team keeping me updated on rhe Status of mt requested needs and their findings on needed services. As well as the shuttle service. Status of mt requested needs and their findings on needed services. As well as the shuttle service. More

I had a service done on truck and it was in a timely manner and service help was super - friendly and most helpful. They were very mindful of Covid 19 precautions and I appreciated those efforts. manner and service help was super - friendly and most helpful. They were very mindful of Covid 19 precautions and I appreciated those efforts. More

Megan was great. She was fast, smart, polite and knowledgeable. She suggested things I needed that I did not know I needed. I appreciated this insightfulness. knowledgeable. She suggested things I needed that I did not know I needed. I appreciated this insightfulness. More

As always the workers at Leif Jhonson Ford do a As always the workers at Leif Jhonson Ford do a fantastic job with the service great job been doing that for a long time I’ve been a customer for at As always the workers at Leif Jhonson Ford do a fantastic job with the service great job been doing that for a long time I’ve been a customer for at least 15 yearsAmanda and Megan very good personnel to have on the team. More