Leif Johnson Ford Inc. - Service Center
Austin, TX
247 Reviews of Leif Johnson Ford Inc. - Service Center
I have always found the service department at Leif Johnson Ford to be friendly, helpful, accurate in time estimates and efficient. I was able to get in and out in under 3 hours. Teddy kept me apprai Johnson Ford to be friendly, helpful, accurate in time estimates and efficient. I was able to get in and out in under 3 hours. Teddy kept me appraised in a timely manner as to the work going on. More
Mandy in the service department was thorough and communicated throughout the morning on the status of my airbag recall. She answered every question and was even the one to drive my car up when I cam communicated throughout the morning on the status of my airbag recall. She answered every question and was even the one to drive my car up when I came to pick it up. Service with a smile!!! More
The service department at LJF is outstanding! Always professional and courteous. They're always there for me when I need service and they provide excellent quality workmanship. I highly recommend LJF! professional and courteous. They're always there for me when I need service and they provide excellent quality workmanship. I highly recommend LJF! More
Service personnel very friendly and received my vehicle back in the time that was quoted. I waited for my service and recall and was asked several times if I needed anything while waiting. back in the time that was quoted. I waited for my service and recall and was asked several times if I needed anything while waiting. More
Very good customer service and speedy response. I have been coming to Leif Johnson For for all services since I purchased my F-150 here more than 3 years ago. been coming to Leif Johnson For for all services since I purchased my F-150 here more than 3 years ago. More
Megan is always extremely attentive and helpful. All the staff is very friendly and they come out to meet you when you pull up. I highly recommend anybody who needs work done talk with her. staff is very friendly and they come out to meet you when you pull up. I highly recommend anybody who needs work done talk with her. More
After setting up an appointment and waiting for 2 hours I had to go ask how much longer the service was going to take. No one came to let me know anything. Then was told maybe 30 more minutes or so after had to go ask how much longer the service was going to take. No one came to let me know anything. Then was told maybe 30 more minutes or so after a few minutes from when I went to ask he came back tp tell me it would be 3-4 hours more. He went back to ask if they could give us a ride somewhere and the person doing the shuttle had already left for the day. They were waiting on an oil filter? I suggested that someone in that department go pick it up as at this point had already waited 3 hours? He then went to ask someone again and came back to say that there would be someone to go pick it up after all and as soon as they got back they would get me going. When I went to pay I asked if I would be compensated and he said no. I asked to speak to a manager which told me no at first because I didn't have an appointment which in fact I did. Never in all the years I have taken my vehicles there had I experienced anything like this. More
Everything was taken care of as it should. My only problem was after replacing front windshield, they didn't even attempt to clean the inside with all the debri that was left behind, and the windshiel problem was after replacing front windshield, they didn't even attempt to clean the inside with all the debri that was left behind, and the windshield wipers weren't callobrated properly. It was done once I pointed it out to my service advisor. He sent it back and had it done properly More