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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.3
247 Reviews

247 Reviews of Leif Johnson Ford Inc. - Service Center

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May 23, 2021

I have always found the service department at Leif Johnson Ford to be friendly, helpful, accurate in time estimates and efficient. I was able to get in and out in under 3 hours. Teddy kept me apprai More

by CARYBTOBLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy
May 22, 2021

Mandy in the service department was thorough and communicated throughout the morning on the status of my airbag recall. She answered every question and was even the one to drive my car up when I cam More

by Cathy Rylander
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandy in Service Dept
May 21, 2021

The service department at LJF is outstanding! Always professional and courteous. They're always there for me when I need service and they provide excellent quality workmanship. I highly recommend LJF! More

by KENNETHNEWSOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
May 21, 2021

Service personnel very friendly and received my vehicle back in the time that was quoted. I waited for my service and recall and was asked several times if I needed anything while waiting. More

by HUDSON2046
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion in service
May 21, 2021

Very good customer service and speedy response. I have been coming to Leif Johnson For for all services since I purchased my F-150 here more than 3 years ago. More

by YIN_74133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Megan is always extremely attentive and helpful. All the staff is very friendly and they come out to meet you when you pull up. I highly recommend anybody who needs work done talk with her. More

by TJ4KAIZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
May 18, 2021

After setting up an appointment and waiting for 2 hours I had to go ask how much longer the service was going to take. No one came to let me know anything. Then was told maybe 30 more minutes or so after More

by CBAZAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember names
May 15, 2021

Everything was taken care of as it should. My only problem was after replacing front windshield, they didn't even attempt to clean the inside with all the debri that was left behind, and the windshiel More

by SUAVERC
Recommend Dealer
Yes
Employees Worked With
Paul Dickensheets
May 14, 2021

The service was good 😌 and faster I didn’t have appointment just I called them if I can come now for oil change and they said yes 👍 More

by DUVMAN80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 11, 2021

They did a bery good job to the car i will be bcak soon so the can do more woork if neede to be done More

by MICHELLEAGUILAR32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Mabry, Andy Slocum, David Beauchamp, Shaniqua Malone, Lauren Newman