Leif Johnson Ford Inc. - Service Center

Results were good, but communication from the Service Rep was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call h was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call him, and sometimes he was not available. More

Quick turn around and OK price.Did not get a good Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. Maybe I should not have brought it in. Too early and maybe COVID issues. I’ll give y’all about her try after anouther 20k miles. More

Otay was very helpful and went out of his way to call and give me updates on the car and when I could get it back. give me updates on the car and when I could get it back. More

Megan was AMAZINGLY AWESOME yet again, she is very knowledgeable in her work ethics and I am only here because she is here. So goes I go. knowledgeable in her work ethics and I am only here because she is here. So goes I go. More

Best service there is! What I like most about Leif Johnson is that the atmosphere and interactions feels like a family transaction as they are all about full support. Every rule about safety during th Johnson is that the atmosphere and interactions feels like a family transaction as they are all about full support. Every rule about safety during the pandemic are also respected during all my visits the past year. Thank you! More

Scheduled a recall/repair fir my vehicle when you didn’t have stock of the parts required for the service. Leaving me without my vehicle for a full day and nothing being done. Now I’ll need to spend my time have stock of the parts required for the service. Leaving me without my vehicle for a full day and nothing being done. Now I’ll need to spend my time to reschedule a second appointment fir something that should have been completely with one visit. VERY POOR CUSTOMER EXPERIENCE More

Excellent service and sales department for a new truck that I order from Leo Light that was hail damaged before we were able to close the deal and a new re-ordered immediately that I order from Leo Light that was hail damaged before we were able to close the deal and a new re-ordered immediately More

Service Manager Megan Christensen responded quickly to resolve my tire issue. And this is not the first time that Megan has resolved issues with my vehicle. resolve my tire issue. And this is not the first time that Megan has resolved issues with my vehicle. More

Service is professional and the place is clean. I like that the rent car place is inside the dealership which is very convenient. Definitely recommend that the rent car place is inside the dealership which is very convenient. Definitely recommend More

I had a great experience on my last visit. The price for the work turned out to be exactly as was quoted. The work was done exactly on time. Seems like the service department is well managed and a real as the work turned out to be exactly as was quoted. The work was done exactly on time. Seems like the service department is well managed and a real asset for the dealership. More