Back

Leif Johnson Ford Inc. - Service Center

Austin, TX

not yet
rated
246 Reviews

246 Reviews of Leif Johnson Ford Inc. - Service Center

Sort by
April 08, 2021

Great experience with my service rep. Work was done on time and communication was clear and complete. No surprises! I was given alternatives for the brake work and associated costs and am very happy with More

by CKERANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Otay was very helpful and went out of his way to call and give me updates on the car and when I could get it back. More

by GORMLEYMARK_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otay
April 08, 2021

I have been to Lief Johnson in the past and my experience was OK. This was my first experience where I actually felt welcomed instead of just another account. More

by ZACHARYBERRY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
April 08, 2021

Quick turn around and OK price.Did not get a good Quick turn around and OK price. Did not get a good cleanup on the vehicle. The computer update has made the presets of seats and mirrors go wacky. More

by RICK@EDSON.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never met or talked with her
April 08, 2021

Took it in for “shudder” during acceleration in AWD. Rattle in sunroof. Promised out in 6 days. Had to get it before finished. Was told they’d “cut and capped some vacuum line to fix shudder. Didn’t und More

by MIKE@DKMARIAS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

The shuttle was too complicated and slow. Why not lend out a car for a few hours? That way you might get a potential buyer to buy a new vehicle in the future. More

by Mdfass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Otay
April 08, 2021

Overall good service and a decent value. Both Megan and Dion are very friendly. The 4/5 is due to the location of the dealership. Can only access eastbound on Koenig. More

by JPCOHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
April 08, 2021

LJF Service took good care of my request. Truck issue has been resolved to my satisfaction and I very much appreciate the recommendations from Otay. More

by BCAFULLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otay Martinez
April 08, 2021

Deion was great, and saved me a bunch of money by letting me know my tires don't need to be replaced until the end of the year. I wish he was a little more open to email communication though - I had to make More

by M M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deion Williams
April 08, 2021

I always get a great experience at Leif Johnson, from sales to service. Most recently my car needed registration and electrical work. They told me exactly how long it would take, finished early and did a More

by R_BEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
...
18
...