Leif Johnson Ford Inc. - Service Center
Austin, TX
246 Reviews of Leif Johnson Ford Inc. - Service Center
I got the oil change. I spent forty dollars on a taxi (to & from) cause my 93 year Dad couldn't get into the shuttle. When I went to pick up my car, I waited outside for 40 minutes for my car to be delivered & from) cause my 93 year Dad couldn't get into the shuttle. When I went to pick up my car, I waited outside for 40 minutes for my car to be delivered & it would have been longer if I hadn't gone back inside to ask. More
The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More
Always professional and helpful. Very willing to listen at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. More
Easy to schedule an appointment, and they were ready when I got there. Great communication and honest! I trust them and they always deliver great service! I got there. Great communication and honest! I trust them and they always deliver great service! More
Deion was attentive, professional ad attended to my concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought th concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought the multipoint inspection would have detected that. More
leif johnson is great!! very happy. great help from megan! will buy my next truck from leif for lots of reasons, including service. many thanks! megan! will buy my next truck from leif for lots of reasons, including service. many thanks! More
Great Service from Otay. Really caring and Professional. They help me get my car fix when it was having issues with the Converter, Adaptive Clutch and etc They help me get my car fix when it was having issues with the Converter, Adaptive Clutch and etc More
BEST CUSTOMER SERVICE in town!! Make your service appointment with Paul Dickensheets. We were given prompt attention, a quick service turnaround and excellent follow-up during the repair process. appointment with Paul Dickensheets. We were given prompt attention, a quick service turnaround and excellent follow-up during the repair process. More
The service rep that assisted me (Megan) was beyond excellent. She does go above and beyond when it comes to anyone that walks trough the door. I live 5 minutes away from riata Ford but I’ll definitely excellent. She does go above and beyond when it comes to anyone that walks trough the door. I live 5 minutes away from riata Ford but I’ll definitely make the drive to come here. More
Deion was great, and saved me a bunch of money by letting me know my tires don't need to be replaced until the end of the year. I wish he was a little more open to email communication though - I had to make me know my tires don't need to be replaced until the end of the year. I wish he was a little more open to email communication though - I had to make a last-minute copy shop run so he could have a copy of my extended warranty, when I could very easily have emailed it. More