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Leif Johnson Ford Inc. - Service Center

Austin, TX

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246 Reviews

246 Reviews of Leif Johnson Ford Inc. - Service Center

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April 09, 2021

Always professional and helpful. Very willing to listen at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. More

by ANTONORI2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Easy to schedule an appointment, and they were ready when I got there. Great communication and honest! I trust them and they always deliver great service! More

by BZMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Service representative was very easy to deal with. Got my vehicle in and out. Even helped with getting Ford Pass set up. Im very appreciative More

by Expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
April 09, 2021

fast and accurate service. i like the report card so will return to finish that stuff. I appreciate that I had a point of contact before showing up for appt. I also appreciate the upgraded service scheduler More

by CARMICH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Christensen and Dion and Paul Dickensheets
April 09, 2021

Deion was attentive, professional ad attended to my concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought th More

by CSTEVECOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deion
April 09, 2021

The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More

by FOURASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

I always get good customer service from Leif Johnson. I have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. More

by LJOYREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Won’t use this dealer again or buy another truck from Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanic More

by SMWORLEY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Results were good, but communication from the Service Rep was inconsistent. He sometimes said he would follow up by a certain time and then would never call as he promised. Most times I was needing to call h More

by ADMARTINEZ62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deion Williams
April 08, 2021

The service at Ford was quick and all of my charges and any of my suggested car maintenance were explained to me in detail! All of the employees were very friendly. More

by KELYNPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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