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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.7
248 Reviews

248 Reviews of Leif Johnson Ford Inc. - Service Center

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April 09, 2021

leif johnson is great!! very happy. great help from megan! will buy my next truck from leif for lots of reasons, including service. many thanks! More

by KINNAIRDFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

I got the oil change. I spent forty dollars on a taxi (to & from) cause my 93 year Dad couldn't get into the shuttle. When I went to pick up my car, I waited outside for 40 minutes for my car to be delivered More

by BURGHARDTPEGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Always professional and helpful. Very willing to listen at ALL times. kind and they make you feel relaxed and confident your concerns will be addressed. More

by ANTONORI2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Easy to schedule an appointment, and they were ready when I got there. Great communication and honest! I trust them and they always deliver great service! More

by BZMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Service representative was very easy to deal with. Got my vehicle in and out. Even helped with getting Ford Pass set up. Im very appreciative More

by Expedition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
April 09, 2021

fast and accurate service. i like the report card so will return to finish that stuff. I appreciate that I had a point of contact before showing up for appt. I also appreciate the upgraded service scheduler More

by CARMICH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Christensen and Dion and Paul Dickensheets
April 09, 2021

Deion was attentive, professional ad attended to my concerns. I was a bit surprised that my battery did not test as in poor condition, as I had to replace it several days later. I would have thought th More

by CSTEVECOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deion
April 09, 2021

The service advisor communicated where they were in the service process. I was disappointed that I spent money that probably wouldn't have if the mechanic was more thorough with diagnostic More

by FOURASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

I always get good customer service from Leif Johnson. I have trusted and patronized them for years in both purchases and service. All staff are friendly and helpful and easy to work with. More

by LJOYREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Won’t use this dealer again or buy another truck from Leif Johnson Ford. I fixed what I took it in for buy searching the webb and following instructions from a Ford service bulletin. Why your mechanic More

by SMWORLEY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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