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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.7
248 Reviews

248 Reviews of Leif Johnson Ford Inc. - Service Center

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April 12, 2021

I asked to get the multipoint inspection and they said they did it but I didn’t get a breakdown of how my brakes were doing or a report on the inspection More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deion
April 12, 2021

The team was helpful and courteous. While the price for parts was a little high, they were able to provide me with multiple options to help fit my budget and needs. Will be going back for future service ne More

by CHRIS_HARKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
April 12, 2021

The services I received were very timely and professional. Meagan is by far the best professional I have dealt with in all my time having my cars serviced. More

by PASTORBB69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan
April 12, 2021

Megan is the MVP! The whole team takes good care of us! Thanks Megan and the whole team! You guys are great! See you soon More

by deicolega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
April 12, 2021

A very Pleasant experience. The person who helped us was Happy and smiley. Fairly quick service. We knew exactly The cost before services were completed. Thanks, Ford! More

by CHRISTINAPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

The staff at lief Johnson Ford always take great care of me. I feel very satisfied with the service they do on my f150 that I bought from them. More

by camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
April 12, 2021

Great service at Leif Johnson. I get quick replies and honest information when I ask. I would give them 5 stars, but every single time I go in for service, I call, make an appointment, go to the appointm More

by CHRISTOPHERAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

I was told my truck would be ready in a day. It was 3 days because they couldn’t get to it. Too busy! Unsure. More

by DIANAROSA1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
April 11, 2021

Jamie Venegas has Outstanding Customer Service! Thanks to the LJF Certified Mechanics on my service repairs and quick turn around time to getting me back on the road. Office staff friendly and helpful. More

by MRS.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Venegas
April 10, 2021

Megan is super helpful. She was on top of things. She made things go seamless. The entire time I felt comfortable. She explained everything thoroughly. More

by GREG7201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
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