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Leif Johnson Ford Inc. - Service Center

Austin, TX

3.3
247 Reviews

247 Reviews of Leif Johnson Ford Inc. - Service Center

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April 12, 2021

I asked to get the multipoint inspection and they said they did it but I didn’t get a breakdown of how my brakes were doing or a report on the inspection More

by BT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deion
April 12, 2021

Great service advisor. The oil change took 90 minutes with a 2:00 PM appointment. This was longer than I expected and I might have used Jiffy Lube or Groovy instead for faster service. More

by RM.CHAMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

A very Pleasant experience. The person who helped us was Happy and smiley. Fairly quick service. We knew exactly The cost before services were completed. Thanks, Ford! More

by CHRISTINAPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

I can always count on Leif Johnson Ford for my needs, Jamie in the service department is awesome ! he clearly explains everything and is so friendly!!! More

by RHONDAALDAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
April 12, 2021

The team was helpful and courteous. While the price for parts was a little high, they were able to provide me with multiple options to help fit my budget and needs. Will be going back for future service ne More

by CHRIS_HARKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
April 12, 2021

Great service at Leif Johnson. I get quick replies and honest information when I ask. I would give them 5 stars, but every single time I go in for service, I call, make an appointment, go to the appointm More

by CHRISTOPHERAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

I was told my truck would be ready in a day. It was 3 days because they couldn’t get to it. Too busy! Unsure. More

by DIANAROSA1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Kinas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
April 11, 2021

Jamie Venegas has Outstanding Customer Service! Thanks to the LJF Certified Mechanics on my service repairs and quick turn around time to getting me back on the road. Office staff friendly and helpful. More

by MRS.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Venegas
April 10, 2021

Megan is super helpful. She was on top of things. She made things go seamless. The entire time I felt comfortable. She explained everything thoroughly. More

by GREG7201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Kinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
April 09, 2021

Service representative was very easy to deal with. Got my vehicle in and out. Even helped with getting Ford Pass set up. Im very appreciative More

by Expedition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor
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