Leif Johnson Ford Inc. - Service Center

Jaime and everyone else I interacted with was very professional and friendly. Jaime communicated with me through the process which was very important to me. professional and friendly. Jaime communicated with me through the process which was very important to me. More

I called for an appointment on Monday for a backup camera that was inoperative. I dropped the car off Tuesday, it was diagnosed Tuesday afternoon and it was installed and picked up Wednesday afternoon. I ha that was inoperative. I dropped the car off Tuesday, it was diagnosed Tuesday afternoon and it was installed and picked up Wednesday afternoon. I had called another Ford dealer Monday and they could not see me for two weeks. The admin. people whom I paid were very friendly and even the young man getting my can was very friendly. Paul the service advisor was great, promptly advising the solution & price and when the car was available. . . More

The team was very kind! They help with everything and they did a great job of explaining everything to me I really appreciated their assistance. they did a great job of explaining everything to me I really appreciated their assistance. More

wonderful and very professional people thank you the wonderful and very professional people thank you the attention was perfect the people who take care me was very nice out side and inside too Sara ca wonderful and very professional people thank you the attention was perfect the people who take care me was very nice out side and inside too Sara call me to let me know my car was ready thank you More

Major service (75,000) including brakes. In at 11 AM out at 7 PM. I always purchase my Ford trucks from Lief Johnson but the service has deteriorated. Yesterday's service was the best I've received and my at 7 PM. I always purchase my Ford trucks from Lief Johnson but the service has deteriorated. Yesterday's service was the best I've received and my loyalty has been restored. Deion did a great job in the service department. More

Megan is amazing she was very helpful and any question was answered. The time it took to get my old change was super fast and efficient! was answered. The time it took to get my old change was super fast and efficient! More

Need a food truck if you are that busy for your costumer to enjoy the stay and a window so they can see the service is being completed to enjoy the stay and a window so they can see the service is being completed More

Jaime was great to work with and made the service process stress free and clear. I appreciated the proactive communication via a texting system. I also appreciate that he checked to make sure everything was stress free and clear. I appreciated the proactive communication via a texting system. I also appreciate that he checked to make sure everything was in warranty and made it clear what was and wasn’t covered. Wonderful customer experience with Jaime! For Leif Johnson Ford: disappointing that you don’t offer loaners. Especially since a loaner option was described to me in buying me warranty/maintenance plan. Do no appreciate the unclear communication on that front and the refusal to provide loaners. this is a reflection of Ford policies and not on service members like Jaime. So, that part is a review of Leif Johnson Ford. More

Everything was good 😌 I would recommend Leif Johnson because my service guy salvaged what started out as kind of rocky experience. Kudos to him!! Y because my service guy salvaged what started out as kind of rocky experience. Kudos to him!! Y More

I had a Very good experience getting my vehicle serviced. The service was quick and Monica was friendly, helpful, and professional. Will definitely be back in the future. The service was quick and Monica was friendly, helpful, and professional. Will definitely be back in the future. More