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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
905 Reviews

905 Reviews of Lehigh Valley Hyundai - Service Center

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October 17, 2024

They really went out of their way to help me and make sure everything was taken care of properly More

by Otta0873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paxos
Oct 18, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 More

by RJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lehigh Valley Hyundai responded

I apologize for the frustration you experienced with our service process. It sounds like there was a miscommunication regarding your initial request and pricing expectations. We strive to provide transparent and fair services, so it's concerning to hear about this experience. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

October 11, 2024

Christopher was on it with updates. I felt “in the loop” during my service visit More

by Jkeith92.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 12, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

October 08, 2024

Excellent customer service and technical care to your vehicle with minimum wait time. Always Outstanding!!! More

by Marky Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Goodwin
Oct 08, 2024 -

Lehigh Valley Hyundai responded

Mark, we're delighted to hear about your outstanding experience with our team at Lehigh Valley Hyundai! Thank you for the kind words and support.

October 08, 2024

Staff is always very friendly and informative and always ensures all my questions are answered More

by kayladhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lehigh Valley Hyundai responded

Thank you for reviewing Lehigh Valley Hyundai! It was so kind of you to share your experience, Kayla.

October 07, 2024

The technician was awesome! Will definitely ask for him again and again! Especially since I know him extremely well. More

by leeaposivak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Christman
Oct 07, 2024 -

Lehigh Valley Hyundai responded

We're thrilled to hear that you had such a positive experience with our team at Lehigh Valley Hyundai! Thanks for the trust!

October 05, 2024

Dealer service department seems well run these days. Convenient and attentive. Busy but responsive. 5 stars. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahdi, Service Writer
Oct 07, 2024 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department, Chris! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 04, 2024

Wonderful customer service with Badih and Chris Nice. Both very helpful and were cool as heck. More

by arivera380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badih and Christopher Nice
Oct 04, 2024 -

Lehigh Valley Hyundai responded

It was our pleasure to assist you. Thank you from all of us here at Lehigh Valley Hyundai!

September 30, 2024

I was really pleased with Lehigh Valley Hyundai dealership. Badih showed my wife and I an above and beyond customer service! Nice work Badih keep up the positive and engaging attitude! More

by Rodrigopichardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badih
Sep 30, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Badih met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 30, 2024

Christopher was very professional and promptly took care of me. The young woman who took my car was also very friendly. I feel my car was taken care of in a timely manner. Thank you More

by Yazzy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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