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920 Reviews of Lehigh Valley Hyundai - Service Center
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May 09, 2012
Went in for my first oil change. Was out in 10 minutes. Friendly, courteous service all around and waiting room was very clean. They asked how I liked my new Veloster and I told them I loved it. And I do Friendly, courteous service all around and waiting room was very clean. They asked how I liked my new Veloster and I told them I loved it. And I do. I will bring my car to this dealership always. Thank you! More
by TeeStorm
Employees Worked With
I don't remember
April 28, 2012
Great Service. Dealership got me in for a LOF without appt. Did complete courtesy Check of vehicle and topped of all fluids.Also reviewed my upcoming services that will be coming due. Great Job. appt. Did complete courtesy Check of vehicle and topped of all fluids.Also reviewed my upcoming services that will be coming due. Great Job. More
by tlweaver
Employees Worked With
Robert Bueso
April 18, 2012
I came 5 minutes before 5pm but the door to parts was locked and I had to wait 5-10 minutes just for someone to go into parts and ask about what I need. Departments shouldn't close before closing time. T locked and I had to wait 5-10 minutes just for someone to go into parts and ask about what I need. Departments shouldn't close before closing time. Then I waited for 20 minutes as the parts were looked for and eventually found. It was very frustrating, especially since I had two previous phone conversations with service, and they knew I was coming in for those parts at some point. Also, the reason I only got the parts and not the service is because the estimated labor charge was astronomical. I was told it would cost me $30-40 to install a hood switch. I even offered $15 and was turned down. A hood switch is a small piece of rubber, that, once you pop the hood, you literally pull out the other piece of rubber and put the new one in. It took me 7 seconds. Unless the labor rate is $18,000 per hour, the estimated labor was an insult at best and a crime at worst. Someone should be ashamed. There's making a profit and then there's greed and deceit. I do not want to be taken advantage of and I should not have to be on site for 40 total minutes to get 2 parts. More
by roadwarrior10311031
Employees Worked With
unknown
March 18, 2012
Everyone at this dealership is just wonderful to deal with. Always accommodating. I like the fact that when just bringing my car for a regular oil change, etc. no appointment is needed. You just go in an with. Always accommodating. I like the fact that when just bringing my car for a regular oil change, etc. no appointment is needed. You just go in and the wait is never more then 45 mins. More
by d084289
Employees Worked With
Eric Sanes
March 07, 2012
Service department responded immediately to my 'check engine light' issue. It was a Saturday, and the service team went above and beyond to diagnose and repair the car immediately. I'm grateful to t engine light' issue. It was a Saturday, and the service team went above and beyond to diagnose and repair the car immediately. I'm grateful to the service team and Scott in particular for going above and beyond for a customer with no appointment on a Saturday. More
by kendawson
Employees Worked With
Scott
March 05, 2012
I always receive great service whenever I need any work done to either of my vehicles. The service team as well as the manager, Rex Weaver, are top-notch. I would highly recommmend Lehigh Valley Hyundai b done to either of my vehicles. The service team as well as the manager, Rex Weaver, are top-notch. I would highly recommmend Lehigh Valley Hyundai based solely on the service department. More
by shipmomdlg
Employees Worked With
I don't know (Express Oil Change dept).
February 27, 2012
routine 37500 service and full detail- inside and outside. scott is always friendly and helpful as well as professional. also appreciate having use of loaner car for the day. car later went to recon outside. scott is always friendly and helpful as well as professional. also appreciate having use of loaner car for the day. car later went to recon for detail. wonderful job esp the windshield, which is always a problem for me to clean. thanks. More
by lisainallentown
Employees Worked With
scott in service and the recon department
February 20, 2012
Everyone that I have ever dealt with from the Service department is helpful and friendly. On this visit, Tony was outstanding! The entire process was positive from calling in to make the appointment, to department is helpful and friendly. On this visit, Tony was outstanding! The entire process was positive from calling in to make the appointment, to the shuttle driver (Kenny), all the way to the cashier at the end of the day. The Service at Lehigh Valley Hyundai it first rate. Tony kept me informed throughout the day on the progress of my repairs and kept updated as to the costs. My current car is the 4th Hyundai that I bought from this dealership and plan that I will get my next car here as well. More
by caswelsa
Employees Worked With
Tony Kopec
February 17, 2012
Prompt, courteous, friendly, reliable: all important to me as a consumer in this economy. Great Web site with loads of information and the added ease of scheduling an appointment on-line. Highly recommen me as a consumer in this economy. Great Web site with loads of information and the added ease of scheduling an appointment on-line. Highly recommend... More
by carlton607
Employees Worked With
Anthony Kopec
January 28, 2012
I called Scott on a Wednesday night almost at the time he was leaving. I called in panic because something was wrong with Sonata and the other car repair place was giving me the run around. He didn't really was leaving. I called in panic because something was wrong with Sonata and the other car repair place was giving me the run around. He didn't really have any appointments for the next day, but because of the issues I was having he asked me if I could deal without the car for a day or two and he would try to fit me in. I dropped the car off at 900am Wednesday morning and said they woul call me as soon as they knew something. I wasn't expecting to hear anything until about Thursday since I was really only fit into the schedule. Within 3 hours, Scott was on the phone already telling me what was wrong. Had the work done and he even gave a call to give updates on how the progress was doing. I had my car back by 530 that night. I would take my car back to these guys anytime! What great service. Thank you, Scott. More
by Blue0207
Employees Worked With
Scott
