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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
920 Reviews

920 Reviews of Lehigh Valley Hyundai - Service Center

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December 13, 2013

Service area very professional. Shuttle driver Mike very professional also. Mike mentioned possible need for additional shuttle driver. Recently retired, might be interested. Matt mentioned also possible dr More

by JohnSchadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
December 12, 2013

I needed some general servicing done--brake fluid, power steering fluid, etc. The guys are always helpful, knowledgeable, friendly yet professional, and overall do a great job on my vehicle no matter what More

by shipmomdlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis & Noel
December 10, 2013

Mahmood Datoo, the sales agent who I have now worked with for the purchase and lease of five automobiles. The first was a Honda the most recent Hyundai's. Every time I go into Lehigh Valley Hyundai and Mah More

by birchwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahmood Datoo
December 05, 2013

I always receive very friendly, courteous and professional service at Lehigh Valley Hyundai. I'm always confident that any work done there is done right. This visit was no exception. They went ou More

by MWai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Qureshey; Scott Reimer
November 29, 2013

I had service completed because of a safety recall on my vehicle. Because of a longer than expected wait time, I was able to borrow their car to finish some errands, during which time he stated they were f More

by aswanston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Qureshy
November 25, 2013

I dealt with the "Express" service department during this visit. The service manager and his team are very knowledgeable, helpful, courteous, accommodating, thorough, friendly and just overall a More

by shipmomdlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa, Noel & Luis
November 22, 2013

I have a 2004 Hyundai Sonata- whenever I take my car to the dealer for service everyone is so considerate and helpful and the service Technicians always take time to explain things to me More

by Grandmom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel gonzalez - he was very helpful & considerate
November 03, 2013

I had a 7:00 am appt for inspection on Tuesday 10/29/13. Brought the car the night before. I was only contacted at 1:30 pm to inform that all that was needed to pass was a parking light. Several hundred dol More

by jfh608
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Matt Allen?
Nov 23, 2013 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. I am sorry that we dropped the ball on your most recent visit. I can assure that nothing has changed and that we are still committed to delivering a high level of customer service as evidenced by the other reviews on this forum. That doesn't mean that we do not make mistakes from time to time and when we do we are the first one's to admit it. If there is anything I can do to address your concerns, please do not hesitate to contact me. If you are inclined to give us another opportunity in the future, I would be happy to personally see to it that you have a great experience. Thanks again for writing your review and again my apologies for what transpired. Sincerely - Andrew Wright, Vice President, 610-967-6500

October 31, 2013

I am happy with the work that I had done. Although my Elantra does not have many miles on it .I feel very confident that the service work performed is done correctly the first time. More

by mtschlicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
red head
October 24, 2013

I needed two new front tires on my Tucson because they had nails in them, both had been plugged at different times by the LV Hyundai service team in the past couple of months. The drivers side front tir More

by shipmomdlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Gonzalez
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