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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
913 Reviews

913 Reviews of Lehigh Valley Hyundai - Service Center

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February 02, 2024

Great dealer. Had me in and out for my inspection. Explained everything in video so I could decide on what services I would like or not. More

by Brb42186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
Feb 02, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you had a positive experience at Lehigh Valley Hyundai! It's great that our team was able to provide clear explanations and efficient service. Thanks for the review, we appreciate it!

February 02, 2024

Fast reliable service! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! More

by Josephliotta0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awesome team effort
Feb 04, 2024 -

Lehigh Valley Hyundai responded

Thank you, Joseph! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

February 02, 2024

Always greeted respectfully when I pull in for service. Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provide More

by troiroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
Feb 04, 2024 -

Lehigh Valley Hyundai responded

It's great to hear that Matt is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

February 02, 2024

A mistake made by their service department (Express Oil Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that More

by sar5036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex (Service Manager)
Feb 05, 2024 -

Lehigh Valley Hyundai responded

I'm sincerely sorry to read about your experience with our service department and the lack of straightforward communication you received. Safety is always a top priority for us, and it's clear that we've let you down in terms of trust and assistance. I'd like the opportunity to discuss this further with you so we can understand what happened and work on making things right. Please reach out at your earliest convenience so we can make this right and hopefully earn back your business. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

February 01, 2024

It was a quick and easy experience. I walked in and David handled everything for me. More

by JaymeWhipple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (unknown last name)
Feb 01, 2024 -

Lehigh Valley Hyundai responded

Thanks so much for sharing your appreciation for David and leaving Lehigh Valley Hyundai a five-star review! We hope to assist you again in the future. Safe travels until then!

January 24, 2024

Work done on time. Took a while to get waited on at check in. Overall pleased with service. More

by kkschaeffer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wood
Jan 25, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2024

David & other staff were friendly and helpful while I got recall work done on my car. It was done on time and without issue. More

by Erinraeh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wood
Jan 22, 2024 -

Lehigh Valley Hyundai responded

It's great to know that David and the team at Lehigh Valley Hyundai were able to assist you efficiently with your recall work. We appreciate your feedback!

January 20, 2024

The experience was very nice and accommodating. They went above and beyond and sent over photos for a warranty claim on my vehicles paint. More

by Fallenoff0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

January 19, 2024

Always great experience. Express service is a speedy way to get the basics taken care of. More

by elpokon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jan 19, 2024 -

Lehigh Valley Hyundai responded

Thank you for the review! We hope to see you back again at Lehigh Valley Hyundai. Safe travels!

January 19, 2024

Service was fast and informative. Nick was a very big help in getting all of my needs met! More

by Richard.issermoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jan 19, 2024 -

Lehigh Valley Hyundai responded

Richard, it was our pleasure to assist you. Thank you from all of us here at Lehigh Valley Hyundai! We'll make sure to share your positive remarks with Nick.

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