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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
912 Reviews

912 Reviews of Lehigh Valley Hyundai - Service Center

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March 01, 2024

Patient and descriptive, and what needed to be done and various options And took his time in working with me More

by Nrafelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

February 27, 2024

Dante from the Service Dept. was wonderful to deal with--very pleasant and professional. He made everything go smoothly. He took the time to explain all the work that was being d More

by jabo624
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(No others)
Feb 27, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2024

One of the worst service experiences ever. Terrible and incomplete communication- a free recall and then oh this also needs doing etc and no disclosure of cost until I picked it up (after thre More

by Trisha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Feb 23, 2024 -

Lehigh Valley Hyundai responded

Trisha, I'm really sorry to read about your experience. This is far from the level of service we aim to provide and we apologize for letting you down. We take your feedback seriously and I'd would like an opportunity to make things right for you. I will search for your contact information and be in touch directly so we can discuss further how best to resolve these issues. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

February 23, 2024

Smooth, efficient and personable service. Pleasant and comfortable waiting area. All this with no appointment. More

by pksaccounts@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Mancini
Feb 23, 2024 -

Lehigh Valley Hyundai responded

We're delighted to know that you found our service at Lehigh Valley Hyundai so fantastic! We always aim for a comfortable experience, even without an appointment. Thanks for your review!

February 22, 2024

Dante was very patient and helpful. He informed me of everything I needed to do. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Lehigh Valley Hyundai responded

Carmen, we're delighted to hear that Dante offered courteous and informative professionalism! Thanks for choosing Lehigh Valley Hyundai. Let us know if there's anything else we can do for you!

February 22, 2024

Service experience with Dante was exceptional as possible.. he very impressive about his knowledge and was very helpful More

by hazparker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danti
Feb 23, 2024 -

Lehigh Valley Hyundai responded

We're glad to know Dante provided you with an exceptional service experience at Lehigh Valley Hyundai. His knowledge and helpfulness are indeed impressive! Thanks for your review.

February 17, 2024

They were busy but took time for you. they let you know they would help you More

by Trb7634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. Chris and our team appreciate your business and hope to see you again soon!

February 17, 2024

Simply the best. That is why I trust them for all my car needs. I always want return to the people I know. More

by loisdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
Feb 18, 2024 -

Lehigh Valley Hyundai responded

Lois, Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2024

Great service. Found some minor issues and brought to my attention. Fixed in no time and was out the door at a reasonable rate More

by jriverajr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 14, 2024 -

Lehigh Valley Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2024

Nick was pretty helpful and quick. The car was washed and ready in good timing. More

by Joeyoussif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

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