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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
912 Reviews

912 Reviews of Lehigh Valley Hyundai - Service Center

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March 14, 2024

Best dealership ever! We actually travel an hour to get there. Everyone is knowledgeable and have answered our questions. The waiting area is customer friendly and comfor More

by Sebastianjpiccillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Mancini
Mar 15, 2024 -

Lehigh Valley Hyundai responded

Sebastian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 13, 2024

Easy visit - Matthew was kind and helpful and willing to take extra time to assist with my car play sync. Dealership didn’t try to force additional service / repairs on me, which I appreciated. Thanks! More

by d.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew; service
Mar 13, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. We appreciate your business and hope to see you again soon!

Mar 13, 2024 -

Lehigh Valley Hyundai responded

We're glad to know that Matthew was able to assist you with your car play sync at Lehigh Valley Hyundai. It's important for us not to push unnecessary services on our customers, so we appreciate your feedback!

March 12, 2024

Was a good experience the car was done in the time quoted. There was refreshments available and was clean area More

by V5starz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 12, 2024 -

Lehigh Valley Hyundai responded

We are very happy to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2024

Mathew was very kind and knowledgeable about what he was doing. He was very polite More

by helainebarclayLanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 11, 2024 -

Lehigh Valley Hyundai responded

Thank you for your business and this review. We're happy to hear Mathew was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2024

Amazing service as always! I trust them with all my vehicle's maintenance and upkeep. More

by abdo.salim24.as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Walker
Mar 08, 2024 -

Lehigh Valley Hyundai responded

Thank you for trusting the Lehigh Valley Hyundai team to take excellent care of your vehicle. We appreciate your business and five-star review!

March 06, 2024

fast an efficient service, friendly customer support, clean and welcoming environment. Good job to all representative More

by j Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 06, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

March 06, 2024

Service rep, Sean, was friendly and knowledgeable. Work done as requested and on time! Highly recommend service here. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 06, 2024 -

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean met your expectations. Thank you for choosing Lehigh Valley Hyundai, we look forward to having you as a valued customer for many years to come!

March 06, 2024

Visited the dealership for a routine service. I was greeted by Taylor and the process was smooth and professional as always. More

by Sepma45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 06, 2024 -

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

March 06, 2024

I was disappointed with the customer service. I stood by the counter for at least 10 minutes while staff walked right by me and 2 employees sat behind a desk ignoring me. Although I had an appoin More

by Lronaldrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Paxos
Mar 08, 2024 -

Lehigh Valley Hyundai responded

I'm sorry to read about your experience. It's clear we missed the mark on providing you with prompt and efficient service during your visit. We value our customers' time and strive for a smooth process when scheduling appointments - it seems like this wasn't reflected in your case which is disappointing. If you'd be open to discussing this further, please reach out directly. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

March 01, 2024

Alex and her team are outstanding. They do what they need to do to get the job taken care of. Thank you for all your support. More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - David
Mar 01, 2024 -

Lehigh Valley Hyundai responded

Lenny, we're glad to know Alex and the team at Lehigh Valley Hyundai were able to provide you with outstanding service. Thank you for your kind words!

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