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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
839 Reviews

839 Reviews of Lehigh Valley Hyundai - Service Center

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October 26, 2024

Very friendly, they explained everything, they were ready at my appointment time. I had a great experience More

by Tgrube59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bucey
Oct 26, 2024 -

Tgrube59 responded

Thanks

Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

The shop is very clean. The service department is very kind abd helpful. Fast service. More

by debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic
Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you, Debi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2024

Dave was very helpful. I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicl More

by 57ahernandez
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Oct 22, 2024 -

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

October 22, 2024

My 2024 Sonata has been at the dealer 30% of the time since I’ve owned it. The people have been very nice and accommodating. They just haven’t been able to repair my car. Oddly, I’d recommend them More

by Asking for an email at the end of a review!
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Iad Antonios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Lehigh Valley Hyundai responded

It's concerning to hear about the ongoing issues with your vehicle, and we appreciate your patience during this time. I'm glad our team has been accommodating, but it's important that we perform the repairs to your complete satisfaction. Please feel free to reach out anytime if you'd like to discuss this further. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

October 17, 2024

They really went out of their way to help me and make sure everything was taken care of properly More

by Otta0873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paxos
Oct 18, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 More

by RJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lehigh Valley Hyundai responded

I apologize for the frustration you experienced with our service process. It sounds like there was a miscommunication regarding your initial request and pricing expectations. We strive to provide transparent and fair services, so it's concerning to hear about this experience. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

October 11, 2024

Christopher was on it with updates. I felt “in the loop” during my service visit More

by Jkeith92.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 12, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

October 08, 2024

Excellent customer service and technical care to your vehicle with minimum wait time. Always Outstanding!!! More

by Marky Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Goodwin
Oct 08, 2024 -

Lehigh Valley Hyundai responded

Mark, we're delighted to hear about your outstanding experience with our team at Lehigh Valley Hyundai! Thank you for the kind words and support.

October 08, 2024

Staff is always very friendly and informative and always ensures all my questions are answered More

by kayladhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lehigh Valley Hyundai responded

Thank you for reviewing Lehigh Valley Hyundai! It was so kind of you to share your experience, Kayla.

October 07, 2024

The technician was awesome! Will definitely ask for him again and again! Especially since I know him extremely well. More

by leeaposivak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Christman
Oct 07, 2024 -

Lehigh Valley Hyundai responded

We're thrilled to hear that you had such a positive experience with our team at Lehigh Valley Hyundai! Thanks for the trust!

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