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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,698 Reviews

1,698 Reviews of Lehigh Valley Honda - Service Center

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February 19, 2025

I went in for a safety recall. The appointment details were flawless, check-in procedure was efficient, waiting area was delightful, and the service was completed ahead of schedule More

by LoveHondas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 19, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that your safety recall appointment at Lehigh Valley Honda went smoothly and exceeded expectations! It's great to know you appreciated the efficient service and clean car. Thanks for sharing your experience with us!

February 18, 2025

The best. Had at another shop 3 times, couldn’t solve. LV Honda found in 1 hour❤️ More

by etexas8156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Lehigh Valley Honda responded

Here at Lehigh Valley Honda, we are always thankful for positive feedback from our customers. Thank you!

February 17, 2025

Great service thanks on time me car good location gentlemen personal bathroom cleans fre coffee More

by jhonnyfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lehigh Valley Honda responded

Jhonny, it means so much to us to see your review! Thanks from the team at Lehigh Valley Honda.

February 16, 2025

Service department provides Uber pickup. Nice waiting area too. Sales department is low pressure and values repeat customers. More

by theodorewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Feb 17, 2025 -

Lehigh Valley Honda responded

Theodore, we're delighted to hear you enjoyed the amenities and service at Lehigh Valley Honda. We always aim for a comfortable experience and appreciate your loyalty!

February 16, 2025

Great service department. They corrected a scheduling mistake I made and were able to still get my vehicle serviced on the incorrect day that I brought it in More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah
Feb 17, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that our service department at Lehigh Valley Honda was able to accommodate your scheduling mix-up and get your vehicle serviced promptly. Thank you for sharing this positive experience!

February 15, 2025

This dealership is very clean and organized. The sales team are great to work with and Sam in the service department is the best. More

by mahyrowich
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lehigh Valley Honda responded

We're delighted to hear you found our dealership clean and organized, and that Sam in the service department made a great impression! Thank you for choosing Lehigh Valley Honda. We look forward to serving you again!

February 15, 2025

My first experience with Lehigh Valley Honda’s service department was very good. I went there to get my first oil change and they took very good care of my vehicle. More

by dlrohrbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Copek
Feb 17, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that your first visit with our service department at Lehigh Valley Honda went smoothly. Thank you for trusting us with your vehicle's care!

February 15, 2025

Scheduling was frustrating. Took 11 months to get recall parts. I was clear I needed my car and was told takes half a day . Took 90 minutes. Was asked repeatedly when I need More

by mattisonlori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 17, 2025 -

Lehigh Valley Honda responded

Thank you for sharing your experience with us at Lehigh Valley Honda. We apologize for the scheduling frustrations and appreciate your patience during the recall process. We're glad to hear that, in the end, everything was taken care of and you got your car back when needed. Your feedback is valuable as we strive to improve our service!

February 15, 2025

James was great to work with as always thanks a lot will recommend highly enjoyed the experience good people! More

by jedinight23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 17, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that James made your experience at Lehigh Valley Honda enjoyable! Thank you for the high recommendation and kind words. We look forward to seeing you again in the future!

February 15, 2025

Sam did an excellent job in making sure my Honda CR-V got the proper service and was very cordial. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Gregory - Sales
Feb 17, 2025 -

Lehigh Valley Honda responded

Brad, we are glad to hear that Sam has taken excellent care of your Honda CR-V. Thanks for choosing Lehigh Valley Honda!