Lehigh Valley Honda | Page 289

Had brought in my honda fit for speed service (oil change, and replace rear windshield) even had a coupon......quick, efficient service and out in less than 15 minutes! Switched cars with my wife at change, and replace rear windshield) even had a coupon......quick, efficient service and out in less than 15 minutes! Switched cars with my wife at noon, she has a Toyota Yaris, and she felt the rear left tire was low, I took it into the quick service bay, but they don't have a lift for the yaris, I took it over to the regular service bay area, they took it in, checked out the tire, put a new valve stem in the tire (could not find anything wrong with the tire, although it was about 4 lbs low), the put it through the quick wash, and returned it to me, without charge.....now that's a "WOW", but I've had this type of experience in the past, plus I don't take the yaris to Krause (where I bought it), I take it to L V Honda, for lots of reasons.....krause must have an appt for a simple oil change (which means hours), plus no shuttle service....the yaris is great (and my wife loves it) but I wouldn't go there for the service.... great job, well done!! bob metz More

Very satisfying experience. The salesperson was very knowledgeable about the vehicle and was able to work with me to get the right financing. The only criticism was the "sales" pitch on the extended war knowledgeable about the vehicle and was able to work with me to get the right financing. The only criticism was the "sales" pitch on the extended warranty from the financing manager. The "sales" pitch lacked clarity and when I asked for additional details, I received an advertising brochure that did not answer my questions. The "sales" pitch made the offer that seemed too good to believe. As a result, I elected against the extended warranty. In the future, the dealership should provide what is and is not included in the extended warranty when asked by the customer. This did not affect my opinion on the dealership or my overall experience. More

My sister had bought a Honda Pilot at Lehigh Valley Honda a couple of years ago and suggested I visit them to look for a new car. The salesperson that worked with me was very helpful and personable. I felt a couple of years ago and suggested I visit them to look for a new car. The salesperson that worked with me was very helpful and personable. I felt comfortable and did not feel pressured by anyone. It was a very positive experience and I would recommend Lehigh Valley Honda to anyone. More

This is the second car we have purchased from this dealer. Their service is excellent, professional, clean and friendly. As a woman, I have never felt intimidated or taken advantage of. The sales pers dealer. Their service is excellent, professional, clean and friendly. As a woman, I have never felt intimidated or taken advantage of. The sales person for this purchase (Michael Houser)was extra helpful. I'd say the best we ever had - as helpful AFTER the sale as during. I would highly recommend Lehigh Valley Honda for sales AND service. More

Our new Fit is the third Honda we bought from Lehigh Valley Honda. The salesmen are always willing to explain the car end to end. Our original salesman, Rich Rizzo, was ill when we came to pick up our Valley Honda. The salesmen are always willing to explain the car end to end. Our original salesman, Rich Rizzo, was ill when we came to pick up our car. Rich Haddad filled in for him. He did such an excellent job ex-plaining all the paperwork and then the car to us that it was as if he had worked with us from the beginning. One of the reasons we keep coming back to Lehigh Valley Honda is because of the service, too. We love the express service. Evveryone we have dealt with at Lehigh Valley Honda since 2002 when we bought our first Honda, has always been courteous, polite, and more than willing to help. We always tell other friends about our experiences at Lehigh Valley Honda. More

Thank you for this opportunity to rate the service that I received at Lehigh Valley Honda. Everything was handled efficiently and pleasantly. The price of my car was also what I hoped for and I strongly pr received at Lehigh Valley Honda. Everything was handled efficiently and pleasantly. The price of my car was also what I hoped for and I strongly promote anyone looking for a Honda take a look at Lehigh Valley Honda to find what you are looking for. More

Dear Jennifer and Brett, I wanted to write to both of Dear Jennifer and Brett, I wanted to write to both of you and tell you how impressed I am overall with Lehigh Valley Honda. I've never owned a Honda Dear Jennifer and Brett, I wanted to write to both of you and tell you how impressed I am overall with Lehigh Valley Honda. I've never owned a Honda before, but the service I received there is truly better than any other dealership with which I've dealt. Every question was answered in a friendly and timely manner; no request was too bothersome. I was shocked and thrilled when the loaner car we received was another new Honda Pilot! I was expecting to be squeezed into a sedan. Additionally, we are extremely pleased with the paint job on the car and my children are thrilled with the running boards because now getting into/out of the car is not an Olympic event. so, again, thank you for such terrific service. Please share my appreciation with Brian as well. Sincerely, Stacey Slaski More

I wanted to buy a Honda for the reliabiliy. Buying a car is not a experience that I usually enjoy. When I found a Honda Pilot online, I entered my info into their website and Eric Bruch contacted me within is not a experience that I usually enjoy. When I found a Honda Pilot online, I entered my info into their website and Eric Bruch contacted me within a few hours. Eric was very pleasent to deal with, very knowledgable and not at all pushy. Not your typical used car salesman. We even got to talk about mountain biking in the Lehigh Valley. They had the used car that I wanted, I drove it, I loved it and I bought it. The only problem was that they would not budge on the price. I guess Hondas really hold their value. They did however give me a good price on my trade in. The car was Honda Certified, which means a 1 year bumper to bumper, and a 4 year power train warranty. When I was speaking to Ray, the finance guy, he informed me that I could purchase an extended warranty for $1000. I don't recall getting this information previously. I don't usually go for those warranties, but to get 4 years of bumper to bumper peace of mind, I opted for it. Unfortunately, that took my monthly payment over what I originally wanted. All in all a good experience. More

Maggie was fabulous!!!!!!!!!!!!! She was very patient with us and was able to answer all our questions and we had plenty. She was very knowledgable about all the features on the Pilot and Accord that we with us and was able to answer all our questions and we had plenty. She was very knowledgable about all the features on the Pilot and Accord that we drove. Andie Wright was wonderful also. He gave us a great price and a very fair price for our trade-in. We have already recommended Lehigh Valley Honda to a number of co-workers. More