Lehigh Valley Honda

The service department is top notch at this dealership. They treat you like gold. I think they strive to make every customer feel like they are important. Prices on some service repairs are higher th They treat you like gold. I think they strive to make every customer feel like they are important. Prices on some service repairs are higher than I can find elsewhere. I've had some service (brakes, etc..) done elsewhere because of the quoted service price. I will continue to go to Lehigh Valley Honda because of the way they treat people. If I buy another Honda...I would certainly consider Lehigh Valley Honda as my first choice to do so. More

My husband and I visited Lehigh Valley Hyundai and Lehigh Valley Honda (which are adjacent to each other) to test drive a Hyundai Santa Fe and a Honda CR-V. We had done a lot of research online and the Sant Valley Honda (which are adjacent to each other) to test drive a Hyundai Santa Fe and a Honda CR-V. We had done a lot of research online and the Santa Fe and C-RV were our top two vehicles. We spent a total of 40 minutes between the two lots, and at no point did a sales person even ACKNOWLEDGE us. We did not even see a glimpse of a sales person anywhere. In addition, the cars were dirty, so much so that we actually had to wipe the dirt off one of the Santa Fe's windows to see inside. We WILL be purchasing a new vehicle within the next two weeks- but not a Honda or a Hyundai, and DEFINITELY not from Lehigh Valley Hyundai or Lehigh Valley Honda. We will be in the market for another new vehicle later this year, and we will not take our business to ANY of the Lehigh Valley/Vinart dealerships. I find it shocking that in this economy, the sales staff at these dealerships would allow a professional couple with money in hand to buy a vehicle, walk off their lot without even a "Hello, How are you?". Rest assured we will be sending correspondence to senior management within the Vinart dealerships as well as to Honda and Hyundai corporate. More

Excellent ,friendly service.Efficient,polite and always there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about m there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about my new car. Mr. Goodwin runs a very high quality operation. More

The service at Honda is excellent. The mechanics are always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less tha always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less than he tells you and he is very thorough in explaining what was done. He's a keeper! More

I have always had good service for LV Honda/Vinart. However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place the donut spare on my car-it was revealed that the fault was with the placement of the new tire (valve stem.) The spare was rather low, I called service. I was told to drive the car to Lehigh Street and the tire would be fixed or bring the tire in to the facility and later have it mounted by AAA. I explained with the low spare, I would not be able to drive to Lehigh St. I opted to take the car to a local service station to hav eth tire fixed at my expense. Overall, I do like the Honda product and service area. This time I was a bit inconvenienced. This will not impact my decision to buy a future Honda. More

After explaining my needs to Mike, he showed me a few cars that would work. He was also able to show me some cars that had just come in from trades. By fiddling around with price and bringing my own trad cars that would work. He was also able to show me some cars that had just come in from trades. By fiddling around with price and bringing my own trade, I was able to come away from the deal feeling like "I won". We also got a new car here a few years ago, and the service department is excellent. More

We are on our seventh Honda. We have been going to LHVH for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well w for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well with me. He has been fair and accurate in his estimates and repairs. Another thing that I have grown to appreciate over the years is their consistency. From the front service technicians to the Express Lube (Mike) as well as parts(Scotty), they all seem to carry the same value of genuineness and courtesy. They have always performed their work with integrity and it is quite nice to have management stand behind their warranties. We bought a new 2008 Accord EX and when I sell my Lexus I plan on buying from this dealership. This type of quality service is not easy to find and I highly recommend them. Dr.MCS More

My first visit to Lehigh Valley Honda. Sales people very friendly,courteous and cooperative without being overwhelming. they answered all my questions truthfully. They seemed to want to go the extra mile t friendly,courteous and cooperative without being overwhelming. they answered all my questions truthfully. They seemed to want to go the extra mile to close the deal...and they did. My first foreign car..probably a good testimonial. More

Every intereraction with the dealership showed that they truly valued their customers. For example, they automatically called my insurance agent to provide information on my car purchase. When I called my truly valued their customers. For example, they automatically called my insurance agent to provide information on my car purchase. When I called my agent to inform him of the change in coverage, I was informed that everything had already been taken care of. Nice. During the sales negotiation I felt that I was being treated honestly and fairly. When I asked for background info on the used cars I was considering they gave me much more detail than I expected. More

It's all about trust. There is never a doubt that when you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews concerned with price,however, ultimately it's all about value. Customer satifaction comes from the top down, from Brett McCabe to Trevor and Mike (in Express Service), and everyone else you have contact with. Tell them your concerns, they will listen and do everyting within reason to satisfactorily resolve your issue. It is a pleasure dealing with honest and reasonable people. More