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Lehigh Valley Honda

Emmaus, PA

4.8
2,929 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,929 reviews

September 29, 2010

Trevor has shown me more than 100% satisfaction in all aspects of my service visits for my Honda. On my last visit I had to mention his reputation to the service manager, Brett at Lehigh Valley Honda. Tre More

by Ralstonc4322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappel
September 26, 2010

Rich was very helpful in the process of buying a new CRV. The dealership sent me a letter that prompted me to inquire about trading in my 2007 CRV for a new one. Because of the low interest rate financing, More

by cmk1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Haddad
September 21, 2010

Tito was helpful, patient and knowledgeable about the product. I purchased a CRZ, a new vehicle, and he spent the appropriate time explaining, reviewing and demonstrating the product. I am a current cust More

by crz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tito torres
September 17, 2010

Totally great experience and information was thorough and service was friendly. I went in to compare a Honda CR-Z to a Subaru Legacy. I needed the AWD and Jason told me about the traction control system. We More

by cebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ba
September 16, 2010

everybody was on top of every detail and handled things unbelievably smoothly!! The entire staff was friendly and did just what I needed without trying to push anything on me that I dind't want or ask for, More

by michele6952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
September 10, 2010

Tito was very helpful during the process of vehicle selection. I test drove several vehicles and he helped me compare the features of each vehicle and then select a vehicle based on my criteria. The More

by jillaube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 06, 2010

Sam Azer and the Lehigh Valley Honda service team have been awesome to my family. We are the proud owners of an Odyssey and Civic and have all of our service completed at the dealership. From the sales si More

by jaslorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azer
September 06, 2010

I went in and got my car or emissions and inspection done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to t More

by alps2586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 09, 2010 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write this review on DealerRater. I am glad to hear that things were completed quickly and correctly however we failed to address the cleanliness of your windows and that your insurance and registration paperwork were not put back in the proper place. For that I sincerely apologize. That is not the work quality standard we are accustomed to delivering. Rest assured that I will be reviewing this matter with our team. Thank you for being a customer! We really appreciate your patronage. Sincerely, Andrew Wright, Vice President 610-967-6500

September 02, 2010

Tito was extremely friendly and knowledgeable about the car we wanted. He went far beyond our expectations when we wanted to purchase the car on his day off. He came in and waited for 2 1/2 hours with us More

by melana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
August 31, 2010

My wife and I brought our 2001 Honda civic LX for 124,000 mile service and inspection. Our Family has dealt with this dealership since 2001. My wife and I discussed the ongoing cost of the 2001 and sought More

by pscasner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Rodriquez
Sep 09, 2010 -

Lehigh Valley Honda responded

Mr Casner Its my understanding that you were able to get in touch with Ben on Sept 1. I hope that he was able to address your concerns and your satisfaction. It sounds like we didn't do a good enough job explaining everything to your satisfaction and for that I apologize. I hope that you will continue to be a customer. We truly do value your business today and in the future just as much as we have in the past. If there is anything I can do, please do not hesitate to contact me directly. Thanks again for participating on DealerRater. Sincerely, Andrew Wright, Vice President 6109676500 or andy@vinart.com

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