
Lehigh Valley Honda
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have purchased 2 used and 3 new cars from this dealer over and eight year period. Service has been quick, friendly, and respectful. Everyone is helpful and friendly. Sales people are efficient and clea over and eight year period. Service has been quick, friendly, and respectful. Everyone is helpful and friendly. Sales people are efficient and clear. I recommend this dealer highly for sales and service. More
Dave and the staff at Lehigh Valley Honda could not have been better. They worked a great deal that was very comfortable on my trade, and even better on the purchase price of my new(used) car! My Family v been better. They worked a great deal that was very comfortable on my trade, and even better on the purchase price of my new(used) car! My Family visited Dave two days later to purchase a Minivan and had the same experience. Thanks Dave. More
An overall exceptional customer service experience at Lehigh Valley Honda Service Department. I had a special situation that needed to be addressed with my 2005 Honda Odyssey. I have owned several Hond Lehigh Valley Honda Service Department. I had a special situation that needed to be addressed with my 2005 Honda Odyssey. I have owned several Honda vehicles since 1986 and have been very happy with Honda quality. After spending a lot of time and money and getting a runaround at my local Honda dealership regarding a vibration and shudder problem that they failed to resolve, I proceeded to get a second opinion from Lehigh Valley Honda service department. I met Brett McCabe during my service appointment and he quickly responded to my concerns and took care of diagnosing the problem with my vehicle. He listened attentively and patiently to my concerns. He thoroughly answered all my questions with the knowledge and expertise that was above and beyond any experience I have ever had with an automobile dealership. He also took it upon himself to find 4 critical engine and transmission software updates the other dealership had disregarded for the past 2 years. This dealership has raised the bar and set a new precedence in excellent customer service. He took care of my vehicle like it was his own. I was not a customer of this dealership and yet he treated me like I was a loyal and repeat customer. Because of my experience and how Brett handled my concerns, I have already recommended my friends and colleagues to this dealership. I have also decided that it is worth driving 1 hour each way for excellent service that is handled properly the first time around. I will definitely by buying my next Honda vehicle and getting service at Vinart. More
We came into the dealership knowing what we needed to get for our trade, and what we were willing to pay for a new vehicle. We were able to work with Maggie to make our deal a reality. Maggie was helpful for our trade, and what we were willing to pay for a new vehicle. We were able to work with Maggie to make our deal a reality. Maggie was helpful and friendly. Despite some glitches, the dealership overall was able to work out a favorable deal for us. More
I love these guys. I have taken my 1997 Civic to them since I moved into the area in 2009. They may be on the pricier side of things (certainly not unreasonable) but I am willing to pay a little bit more since I moved into the area in 2009. They may be on the pricier side of things (certainly not unreasonable) but I am willing to pay a little bit more in order to ensure that everything will be done correctly and honestly the first time. They are very friendly and not pushy about telling the customer what needs to get done to their car, and if you are not knowledgeable on car service and maintenance, they explain it in a way that you can understand. I have even seen a woman call her husband, and the Honda guy was more than happy to explain to him what's going on with the car over the phone. The quality of the work itself is the reason I go there. They know Hondas inside and out, and have gone above and beyond "acceptable" to make sure I know what's happening, and to fix all the necessary problems correctly the first time. Also, the last time I had to get work done, my final price was less than the original estimate, and never has it gone over the original estimate. More
I am pleased that Lehigh Valley Honda's service department has made improvements in making sure the customer is satisfied. As an owner of Accords since '93 with LV, and expressing issues with Andy department has made improvements in making sure the customer is satisfied. As an owner of Accords since '93 with LV, and expressing issues with Andy Wright (VP) several years ago, it appears his efforts to make the Service Dept more responsive to all customers' needs is working. Service consultant Trevor Schappel helped schedule work for a long standing SRS sensor recall for an EX-6 accord. His manner, and everyone in the facility, was very polite and more than happy to help. The service techs solved the SRS problems and PA inspections in record time. This dealership created a very positive feeling. I am sure this type of customer service did not JUST happen....kudos to Andy Wright and all who make this happen. More
The car leasing verses purchasing was very daunting and stressful to me as a single woman. Everyone that I worked with was helpful and friendly. I also appreciated not being treated like a "dumb girl" as stressful to me as a single woman. Everyone that I worked with was helpful and friendly. I also appreciated not being treated like a "dumb girl" as I was instead treated wonderfully. I would recommend LVH to all I know in the Lehigh Valley. More
Friendly, professional, and efficient opperation! Kudos to the express service and the regular service departments. I came in for an oil change & the tire pressure light being on. They discovered a nail in to the express service and the regular service departments. I came in for an oil change & the tire pressure light being on. They discovered a nail in the side wall of my tire. They moved me from express service to the regular service department and replaced my tire. All this in an hour time frame! They are terrific!!! More
Everyone at Lehigh Valley Honda seems to go the extra mile to insure that the service performed on my 2009 Honda Accord is performed professionaly and within the standards established by Honda. This is i mile to insure that the service performed on my 2009 Honda Accord is performed professionaly and within the standards established by Honda. This is important to me because I drive Rt 78 to New York 4 days a week and have to depend on the Honda to be safe and dependable. More
After researching late model used cars to replace a 7 year old vehicle with over 100,000 miles on it, my preference was to purchase a used Honda Accord. When I checked Lehigh Valley Honda's selection of year old vehicle with over 100,000 miles on it, my preference was to purchase a used Honda Accord. When I checked Lehigh Valley Honda's selection of CPO Accords on their website, I saw several vehicles that appeared to be exactly what I wanted. That made this dealership the best place to start my search. To my surprise, the description of the cars on the dealership's website was amazingly accurate and I ultimately purchased one of the cars that interested me most from the website description. The sales rep, Dave Chevez, was very professional, friendly and helpful throughout the entire buying experience. I would rate him as one of the best car salesmen I have ever met. The business manager, whose name I believe was Nick Graver, was equally professional and helpful. He explained the optional warranties and services that were available and answered my questions about them, but never used high pressure tactics to get me to buy anything I didn't want or need. When I drove away from the dealership with my CPO 2010 Accord, I was not only happy with my new car, but extremely satisfied with the entire experience. More