Lehigh Valley Honda | Page 269

Overall a great experience. Gino was helpful in answering all of our questions and gave us prompt attention. When we ordered "extras" we did so in a timely fashion with the service department bein answering all of our questions and gave us prompt attention. When we ordered "extras" we did so in a timely fashion with the service department being friendly and helpful. Ordered extras came in without delay. More

I drive a 2009 orange Honda Fit so my visits to LHVH are infrequent. When "Gina" does need a little attention, I don't hesitate to drive an hour in the opposite direction of my local Honda dealer in Lansda infrequent. When "Gina" does need a little attention, I don't hesitate to drive an hour in the opposite direction of my local Honda dealer in Lansdale because, I know that I and my "Gina" will be taken care of (the right way) at LHVH's service department. Thanks again Sam for the great service and sorry Maggie but I can't buy a new Honda as I love my "Gina" way to much to let her go. More

I have just purchased my 4th Honda. The first 2 were private and the last 2 from Vinart. All 4 Honda's have been serviced at this dealership due to the quality of the work performed, genuine Honda part private and the last 2 from Vinart. All 4 Honda's have been serviced at this dealership due to the quality of the work performed, genuine Honda parts and excellent service department personnel. Because I prefer to bring my Honda's to Vinart for service and the convenience of its location, I was glad I was able to negotiate a fair price for my 2008 Accord and continue to rely on the Vinart Service department. Mike was a great salesman, very cordial and no pressure. I spent quite a bit of time with Mike the day I bougt the Accord. The only issue I had was the business office was under staffed that day so it took longer than normal to handle the paper work. I'm very pleased with my 08 Accord and look forward to continue getting a high level of service from the Vinart team. Randy More

Service was quick and thorough, staff professional and friendly, coupon given to me at time of the sale was honored and I had a comfortable setting in which to wait. I couldn't ask for a more pleasant e friendly, coupon given to me at time of the sale was honored and I had a comfortable setting in which to wait. I couldn't ask for a more pleasant experience for service....they are the best! I would, and have, recommend them to anyone. More

I have purchased 2 used and 3 new cars from this dealer over and eight year period. Service has been quick, friendly, and respectful. Everyone is helpful and friendly. Sales people are efficient and clea over and eight year period. Service has been quick, friendly, and respectful. Everyone is helpful and friendly. Sales people are efficient and clear. I recommend this dealer highly for sales and service. More

Dave and the staff at Lehigh Valley Honda could not have been better. They worked a great deal that was very comfortable on my trade, and even better on the purchase price of my new(used) car! My Family v been better. They worked a great deal that was very comfortable on my trade, and even better on the purchase price of my new(used) car! My Family visited Dave two days later to purchase a Minivan and had the same experience. Thanks Dave. More

An overall exceptional customer service experience at Lehigh Valley Honda Service Department. I had a special situation that needed to be addressed with my 2005 Honda Odyssey. I have owned several Hond Lehigh Valley Honda Service Department. I had a special situation that needed to be addressed with my 2005 Honda Odyssey. I have owned several Honda vehicles since 1986 and have been very happy with Honda quality. After spending a lot of time and money and getting a runaround at my local Honda dealership regarding a vibration and shudder problem that they failed to resolve, I proceeded to get a second opinion from Lehigh Valley Honda service department. I met Brett McCabe during my service appointment and he quickly responded to my concerns and took care of diagnosing the problem with my vehicle. He listened attentively and patiently to my concerns. He thoroughly answered all my questions with the knowledge and expertise that was above and beyond any experience I have ever had with an automobile dealership. He also took it upon himself to find 4 critical engine and transmission software updates the other dealership had disregarded for the past 2 years. This dealership has raised the bar and set a new precedence in excellent customer service. He took care of my vehicle like it was his own. I was not a customer of this dealership and yet he treated me like I was a loyal and repeat customer. Because of my experience and how Brett handled my concerns, I have already recommended my friends and colleagues to this dealership. I have also decided that it is worth driving 1 hour each way for excellent service that is handled properly the first time around. I will definitely by buying my next Honda vehicle and getting service at Vinart. More

We came into the dealership knowing what we needed to get for our trade, and what we were willing to pay for a new vehicle. We were able to work with Maggie to make our deal a reality. Maggie was helpful for our trade, and what we were willing to pay for a new vehicle. We were able to work with Maggie to make our deal a reality. Maggie was helpful and friendly. Despite some glitches, the dealership overall was able to work out a favorable deal for us. More

I love these guys. I have taken my 1997 Civic to them since I moved into the area in 2009. They may be on the pricier side of things (certainly not unreasonable) but I am willing to pay a little bit more since I moved into the area in 2009. They may be on the pricier side of things (certainly not unreasonable) but I am willing to pay a little bit more in order to ensure that everything will be done correctly and honestly the first time. They are very friendly and not pushy about telling the customer what needs to get done to their car, and if you are not knowledgeable on car service and maintenance, they explain it in a way that you can understand. I have even seen a woman call her husband, and the Honda guy was more than happy to explain to him what's going on with the car over the phone. The quality of the work itself is the reason I go there. They know Hondas inside and out, and have gone above and beyond "acceptable" to make sure I know what's happening, and to fix all the necessary problems correctly the first time. Also, the last time I had to get work done, my final price was less than the original estimate, and never has it gone over the original estimate. More