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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
592 Reviews
Call Service Center (610) 965-1181

592 Reviews of Lehigh Valley Acura - Service Center

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January 30, 2025

Marylou was wonderful, so very friendly and knowledgeable. She kept me informed every step of the way More

by Rnbreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou poe
Report | Print
Jan 31, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Marylou provided such friendly and knowledgeable service at Lehigh Valley Acura. Keeping you informed throughout the process is what we strive for, thank you for sharing your experience!

January 28, 2025

Excellent service. Knowledgeable and helpful service advisor. Will definitely be back! Constructive feedback: Book time to replace trans fluid and install splash gu More

by Tjd2690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jan 29, 2025 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that our team at Lehigh Valley Acura provided excellent service. We appreciate your constructive comments and will work on improving our scheduling estimates. Looking forward to seeing you again soon!

January 28, 2025

LVA always does a great job servicing our three cars. Stephen very happy with Chelsea’s support. More

by rayfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jan 28, 2025 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are happy to hear that Stephen and Chelsea always delivered excellent service. See you next time!

January 24, 2025

Easy to book service and the service representative was very responsive and helpful. Positive experience. They delivered what was promised. More

by beep-vertex.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Jan 27, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that your service experience at Lehigh Valley Acura was smooth and met your expectations. Thank you for sharing this positive feedback!

January 10, 2025

I have been buying/leasing Acura TL's, TLX's and TLX A spec's vehicles since 2000 and have never been disappointed with the various cars, salespeople and service technicians. More

by cmerlo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
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Jan 10, 2025 -

Lehigh Valley Acura responded

Thank you for your continued loyalty to Lehigh Valley Acura! We're delighted to hear that our vehicles and team have consistently met your expectations. We look forward to serving you in the future!

January 07, 2025

Extremely very friendly, helpful when asking questions, takes time to explain, place is spotless and so was our car. More

by Klkssei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 08, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that you had such a positive experience at Lehigh Valley Acura! Our team takes pride in providing friendly and helpful service, as well as maintaining a clean environment. Thank you for your feedback!

January 06, 2025

Very helpful & friendly. Did a nice job fixing my car. It runs like a charm now More

by cindyoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary -lou
Report | Print
Jan 06, 2025 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer!

December 31, 2024

I had very good service experience at Lehigh Valley Acura. The service team kept me well informed on the issues with my vehicle. All issues were resolved professionally and completed on time. My veh More

by jab.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Dec 31, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that your service experience at Lehigh Valley Acura was positive and efficient! Keeping you informed and ensuring your vehicle is in top shape are our priorities. Thank you for sharing this feedback, and we look forward to serving you again!

December 28, 2024

I'm Tim's wife, Lora. My experience was perfect! Work was finished sooner than expected. Gentleman in the service department that took care of me was very professional and More

by loraleiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 30, 2024 -

Lehigh Valley Acura responded

Lora, we're delighted to hear that your experience with our service department at Lehigh Valley Acura was perfect and enjoyable. Thank you for sharing such positive feedback!

December 28, 2024

Helpful, patient, and polite service is always provided and the service recommendations are always clear.. More

by jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 30, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that you consistently receive helpful, patient, and polite service at Lehigh Valley Acura. Thank you for your kind words about our team!

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