Lehigh Valley Acura - Service Center

Great service, people, facility and location. You have done a nice job of training all in service. You have done a nice job of training all in service. More

I recently had my SUV serviced at this dealership. Chelsie, as always, was professional, friendly and accommodating. Thank you Chelsie! Chelsie, as always, was professional, friendly and accommodating. Thank you Chelsie! More

Work is well done and customer service is top notch. Customer service tries to upsell which I understand since service is a moneymaker for the dealership. Still, the approach should be, ‘it isn’t needed Customer service tries to upsell which I understand since service is a moneymaker for the dealership. Still, the approach should be, ‘it isn’t needed now, but you should consider ———- in the future. More

Very accommodating and friendly. Cheerful and respectful when I walked into the office. Communicate well. Went over everything that was done on the vehicle. Mary the service person Cheerful and respectful when I walked into the office. Communicate well. Went over everything that was done on the vehicle. Mary the service person I dealt with was wonderful. I’ll ask for her when I go back for service again. More

Service related to an inspection was clearly explained. Afterwards the bill was explained clearly. I love my Acura but the trip over on 78 is very stressful. Going home traffic was all backed up & the trip Afterwards the bill was explained clearly. I love my Acura but the trip over on 78 is very stressful. Going home traffic was all backed up & the trip was much more than twice as usual. More

They overprice the customer. Try to get me to pay for cleaning terminals on the batteries and pay paying for hand rags. Not very professional. Try to get me to pay for cleaning terminals on the batteries and pay paying for hand rags. Not very professional. More

Lehigh Valley Acura has the nicest and respectful people who care about their customers. They take pride in their job. Thank you who care about their customers. They take pride in their job. Thank you More

Quality loaner offered as my car was serviced and cleaned. Easy, timely with no surprises. cleaned. Easy, timely with no surprises. More

Excellent customer focused service. Took good care of me while car was in for factory recall Took good care of me while car was in for factory recall More

Great communication about the whole process to get the car evaluated. The waiting time was acceptable car evaluated. The waiting time was acceptable More