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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
587 Reviews

587 Reviews of Lehigh Valley Acura - Service Center

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April 26, 2025

Mark is service was excellent. He explained the recommendations, etc in detail in a manner that I understood. He also respected my decisions. More

by cindi.rickert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Apr 29, 2025 -

Lehigh Valley Acura responded

Cindi, we're delighted to hear that Mark provided excellent service and clear explanations during your visit at Lehigh Valley Acura. Thank you for sharing your experience with us!

April 23, 2025

Mary Lou is the best. She took care of me. I’m always comfortable when I have service done @lehigh Acura. More

by 5loganmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary-lou
Apr 23, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Mary Lou made your service experience comfortable at Lehigh Valley Acura. Thank you for sharing this positive feedback!

April 16, 2025

Service was performed well & timely. Mark Jungblut, the service advisor, was friendly & explained everything that I needed to know. More

by costfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
Apr 17, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Mark provided you with friendly and informative service at Lehigh Valley Acura. Thank you for sharing your positive experience, and we look forward to assisting you again in the future!

April 11, 2025

Everyone there is really kind there and do their best answering questions and getting whatever you need done! More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Mary-Lou
Apr 11, 2025 -

Lehigh Valley Acura responded

Isaac, it's fantastic to hear that our team at Lehigh Valley Acura provided you with such attentive service. We're always here to help and appreciate your kind words!

April 10, 2025

Chelsie is Always helpful and has a fast turnaround on inquiries needed to move forward on repairs or not More

by Joshuaujones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Apr 10, 2025 -

Lehigh Valley Acura responded

Joshua, we're delighted to hear that Chelsie has been so helpful and efficient with your inquiries at Lehigh Valley Acura. Thank you for sharing this positive feedback!

April 08, 2025

Great customer service! Always able to get my car in for service in a timely manner. I like the way they take the time to explain everything that needs to be done and why. More

by Suzanne C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lehigh Valley Acura responded

Suzanne, we're delighted to hear that Chelsie and the team at Lehigh Valley Acura provided you with such excellent service. We appreciate your kind words and look forward to assisting you again in the future!

April 04, 2025

Just love this dealership as much as I love my RDX. The staff and service department are great…friendly and professional. We don’t hesitate recommending family, friends and coworkers to them. Can’t More

by Shaark13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Apr 04, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that you love both your RDX and the experience at Lehigh Valley Acura! Thank you for recommending us to others; we look forward to continuing our service with you.

March 25, 2025

The staff and service department were very knowledgeable and very friendly with every request was answered. Thank you again for the great service! More

by Tranderko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lehigh Valley Acura responded

Tranderko, we're delighted to hear that our team at Lehigh Valley Acura provided you with knowledgeable and friendly service. Thank you for the kind words!

March 24, 2025

Nice facilities, service performed in good time. Report of findings, update service process, everything you needed. More

by aleksandr.soni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Mar 25, 2025 -

Lehigh Valley Acura responded

Aleksandr, we're delighted to hear that you had a positive experience with our facilities and service at Lehigh Valley Acura. Thank you for the feedback!

March 22, 2025

Service is impeccable. Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie
Mar 24, 2025 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience with Lehigh Valley Acura! We're delighted to hear that our team provided clear communication and a pressure-free service. We appreciate your support and look forward to serving you again in the future!

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