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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
538 Reviews

538 Reviews of Lehigh Valley Acura - Service Center

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November 29, 2024

Mark was very helpful and prompt today with my vehicles service appointment. I was satisfied with his recommendations. More

by Tyler M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from service
Dec 02, 2024 -

Lehigh Valley Acura responded

Tyler, we're glad to hear Mark provided you with helpful and prompt service at Lehigh Valley Acura. Thank you for sharing your positive experience!

November 27, 2024

Mary Lou represented this dealership to the max. She was incredibly helpful! She made sure to accurately reflect to the mechanic my concerns! More

by Asher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou
Nov 27, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Mary Lou provided such helpful service at Lehigh Valley Acura. Thanks for sharing your experience with us!

November 16, 2024

Great service and experience. Highly recommended, and I will definitely be coming back coming back More

by Lyndonlawrence280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 18, 2024 -

Lehigh Valley Acura responded

We are thrilled to receive this review and appreciate your recommendation for the Lehigh Valley Acura team. See you next time!

November 13, 2024

The people here are wonderful. Very professional, helpful and pleasant. They answered my questions thoroughly and didn’t make me feel like I was asking silly questions (which I p More

by Lattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in the service department
Nov 13, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that Mark and our team at Lehigh Valley Acura provided such a professional and helpful experience. We appreciate your recommendation, and we're here if you have any more questions in the future!

November 09, 2024

Chelsea is efficient and makes reasonable recommendations. I have been to service provided by Chelsea at Acura previously, and her work is professional and knowledgeable. More

by Larry E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Nov 11, 2024 -

Lehigh Valley Acura responded

Larry, we're delighted to hear that Chelsea has consistently provided you with efficient and professional service at Lehigh Valley Acura. Thank you for your kind words!

November 07, 2024

Chelsie kept me updated on my service and great job on my car. Thank you More

by Wwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Chelsie hit the mark with attentive service! Thank you for the 5-star review of Lehigh Valley Acura.

November 06, 2024

Mark was great to work with. Very polite and knowledgeable. He took the time out and explained in full detail what they did as well what he would recommend in the near futu More

by CAPPA2318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Nov 06, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Mark and the Lehigh Valley Acura team provided such a thorough and comfortable service. It's great to know our staff made a positive impression, and we look forward to assisting you with future maintenance needs!

November 06, 2024

Appreciated the car pick up and return. Tristan was knowledgeable, explained very well, and courteous. More

by Sherry
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Nov 06, 2024 -

Lehigh Valley Acura responded

Sherry, we're delighted to hear that Tristan provided you with excellent service at Lehigh Valley Acura. Thank you for sharing your experience!

November 06, 2024

Thank you Lehigh Valley Acura for a seamless service / rental process. The reservation was a quick easy process. More

by SLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Nov 07, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that your service and rental experience at Lehigh Valley Acura was seamless! Thank you for choosing us, and we look forward to assisting you again in the future.

November 06, 2024

A great experience from start to finish. Chelsie did a great job of communicating. She was very knowledgeable and professional. More

by Jdstoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Nov 07, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Chelsie provided you with excellent communication and professionalism at Lehigh Valley Acura. Thanks for sharing your experience!

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