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Legend Porsche Audi VW - Service Center

Amityville, NY

4.9
431 Reviews
Today: 7:30 AM - 5:30 PM Closed Now
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431 Reviews of Legend Porsche Audi VW - Service Center

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October 07, 2024

Jonathan goes above and beyond. I own two Porsches and won't get service done anywhere else. More

by jjgesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled that Jonathan has made your service with us exceptional. We appreciate your loyalty as a customer and thank you for choosing Porsche Amityville once again. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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October 04, 2024

$199/hr is the going rate. At over $3 /minute , whay is 40 minutes counted as an hour? More

by luap1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Martin, we apologize for any miscommunication that may have occured during your visit. Please call us or reach us directly at customercare@legendautogroup.com so we can answer your question more directly. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

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October 04, 2024

Jonathan was a true professional. I recieved excellent service and appreciate the dealerships commitment to hiring a very qualified manager. More

by ANDREACDELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Andrea, thank you for your wonderful review! We're delighted that Jonathan made your service visit with us exceptional. Having professional and attentive staff is a top priority for us and we will pass along the incredible feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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October 03, 2024

I have always been happy with the services provided by Legend VW however this time I was given an estimate for repair of $4300.00 to replace the turbo on my 2017 car with 65k miles by simply reading the e More

by keegan57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Oct 04, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your honest feedback. We understand that a member of our service team has reached out to provide further clarification about your visit. While the water gate can be replaced by an outside shop, under factory repair, this is not a serviceable part and it cannot be acquired separately from the whole turbo. Your advisor overlooked the fact that you have a warranty that will completely cover the new turbo, and we apologize for this error on our end. The parts have been ordered, and our team will contact you when they arrive. We want to apologize again for the miscommunication and we appreciate you bringing this issue to our attention. Your loyalty as our customer is greatly appreciated, and we look forward to assisting you. If there is anything you need, please don't hesitate to call or email us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

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Oct 04, 2024 -

keegan57 responded

This is the response I would expect from Legend VW, always professional and courteous. Heather contacted me yesterday and explained the situation as you have above. As my usual Advisor at Legend she has never steered me wrong, unfortunately she was not available when I brought my car in for the turbo issue. I have been a Legend customer for many years and always bring our two VW's there for service. I am happy and relieved that we can continue this relationship. Regards, Steve Keegan

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October 02, 2024

Jonathan was very accommodating! Positive experience all around. Highly recommended. Will be returning for all service. More

by ericahelene117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Legend Porsche Audi VW responded

Hello Erica, thank you for your amazing review! We're delighted that Jonathan provided you with an amazing service experience. We appreciate the recommendation and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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October 02, 2024

My overall interaction with the service department was excellent, from point of contact for scheduling, to service completion. The process used to drop-off my car, schedule and obtain a loaner were both More

by 101DSKAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Legend Porsche Audi VW responded

Hello Dennis, thank you for your incredible review! We're thrilled that you had such a wonderful experience with our service team. Our team always aims to go above and beyond our customer's expectations and we're delighted to hear your feedback. We greatly appreciate you taking the time to tell us about your service visit and thank you for the amazing recommendation! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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September 24, 2024

The recent visit to Porsche service went exceptionally well. Everyone was nice and my car was finished in a short amount of time. More

by noelrashell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Legend Porsche Audi VW responded

Hello Pearl, thank you for the wonderful review and continued support! We're delighted our team left a positive impression and that your service was completed quickly. We appreciate you taking the time to tell us about your experience and for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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September 24, 2024

As usual, Legend Volkswagen was very accommodating as theyrepaired my car that was still under warranty with no questions asked. Heather and Jack in the service department are excellent! More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Sep 25, 2024 -

Legend Porsche Audi VW responded

Hello Lawrence, thank you for the amazing review and continued support! We're delighted our team was able to accommodate you and we'll be sure to pass along the kind words to Heather and Jack. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

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September 22, 2024

Jonathan is one of the best service managers I’ve encountered in a long time. The dealership is the Best!! More

by Sweven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Sep 25, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted that Jonathan made your service experience with us exceptional. We appreciate the amazing feedback and will pass it along to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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September 20, 2024

Nothing can complain! Again, they take good care of all the customers. I don't have to worry about anything when I have them to repair my car. 5 stars for sure! More

by JASONX0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Legend Porsche Audi VW responded

Hi Jason, thank you for your wonderful feedback! We're thrilled our team always makes your service with us easy and hassle-free! We appreciate you taking the time to tell us about your service experience and thank you for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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