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Legend Porsche Audi VW - Service Center

Amityville, NY

4.9
376 Reviews

376 Reviews of Legend Porsche Audi VW - Service Center

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October 15, 2024

As usual, Heather my service advisor took care of my issues perfectly and went way above and beyond my expectations. Fantastic experience, thank you! More

by keegan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your wonderful feedback and continued support! We're thrilled Heather was able to provide you with incredible service once again. Thank you for taking the time to write us and we'll make sure to pass along the kind words to her. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 13, 2024

Excellent Staff. Johnathan in service is awesome. Everything always runs smoothly. We’re always extremely satisfied with all of our needs with Legend Porsche. Tha More

by byron10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Feinsilver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Oct 14, 2024 -

Legend Porsche Audi VW responded

Hello Byron, thank you for your wonderful feedback! We're thrilled Jonathan and our service team made everything smooth and easy. Thank you for choosing Porsche Amityville and for taking the time to review us, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 09, 2024

The service department was very helpful in assisting me with my issue. Not sure if the gentleman's name who sat in the back by the porche's but he was extremely professional More

by neptune8927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Legend Porsche Audi VW responded

Hi Maureen, thank you for the wonderful feedback! We're happy our team was able to assist you. We will be sure to pass along the kind words to our team. If you need anything in the future, we are here for you! Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 07, 2024

Jonathan goes above and beyond. I own two Porsches and won't get service done anywhere else. More

by jjgesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled that Jonathan has made your service with us exceptional. We appreciate your loyalty as a customer and thank you for choosing Porsche Amityville once again. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 04, 2024

Jonathan was a true professional. I recieved excellent service and appreciate the dealerships commitment to hiring a very qualified manager. More

by ANDREACDELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Andrea, thank you for your wonderful review! We're delighted that Jonathan made your service visit with us exceptional. Having professional and attentive staff is a top priority for us and we will pass along the incredible feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 04, 2024

$199/hr is the going rate. At over $3 /minute , whay is 40 minutes counted as an hour? More

by luap1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Martin, we apologize for any miscommunication that may have occured during your visit. Please call us or reach us directly at customercare@legendautogroup.com so we can answer your question more directly. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

October 03, 2024

I have always been happy with the services provided by Legend VW however this time I was given an estimate for repair of $4300.00 to replace the turbo on my 2017 car with 65k miles by simply reading the e More

by keegan57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Oct 04, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your honest feedback. We understand that a member of our service team has reached out to provide further clarification about your visit. While the water gate can be replaced by an outside shop, under factory repair, this is not a serviceable part and it cannot be acquired separately from the whole turbo. Your advisor overlooked the fact that you have a warranty that will completely cover the new turbo, and we apologize for this error on our end. The parts have been ordered, and our team will contact you when they arrive. We want to apologize again for the miscommunication and we appreciate you bringing this issue to our attention. Your loyalty as our customer is greatly appreciated, and we look forward to assisting you. If there is anything you need, please don't hesitate to call or email us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

Oct 04, 2024 -

keegan57 responded

This is the response I would expect from Legend VW, always professional and courteous. Heather contacted me yesterday and explained the situation as you have above. As my usual Advisor at Legend she has never steered me wrong, unfortunately she was not available when I brought my car in for the turbo issue. I have been a Legend customer for many years and always bring our two VW's there for service. I am happy and relieved that we can continue this relationship. Regards, Steve Keegan

October 02, 2024

Jonathan was very accommodating! Positive experience all around. Highly recommended. Will be returning for all service. More

by ericahelene117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Legend Porsche Audi VW responded

Hello Erica, thank you for your amazing review! We're delighted that Jonathan provided you with an amazing service experience. We appreciate the recommendation and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 02, 2024

My overall interaction with the service department was excellent, from point of contact for scheduling, to service completion. The process used to drop-off my car, schedule and obtain a loaner were both More

by 101DSKAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Legend Porsche Audi VW responded

Hello Dennis, thank you for your incredible review! We're thrilled that you had such a wonderful experience with our service team. Our team always aims to go above and beyond our customer's expectations and we're delighted to hear your feedback. We greatly appreciate you taking the time to tell us about your service visit and thank you for the amazing recommendation! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

September 24, 2024

As usual, Legend Volkswagen was very accommodating as theyrepaired my car that was still under warranty with no questions asked. Heather and Jack in the service department are excellent! More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Sep 25, 2024 -

Legend Porsche Audi VW responded

Hello Lawrence, thank you for the amazing review and continued support! We're delighted our team was able to accommodate you and we'll be sure to pass along the kind words to Heather and Jack. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group