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Legend Porsche Audi VW - Service Center

Amityville, NY

4.9
393 Reviews

393 Reviews of Legend Porsche Audi VW - Service Center

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December 03, 2023

The woman working was amazing. She was kind and helpful. Service was completed quickly. I will come back here for my next service. More

by Sv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Legend Porsche Audi VW responded

Hello, thank you for your great review! We appreciate the compliments about our staff and we're happy to hear your visit was quick and easy. We look forward to providing you with more great service on your next visit! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 02, 2023

Can’t say enough good things about this dealership, after having my car at another dealership for 3 weeks and my car not getting fixed, legend Vw quickly diagnosed the problem made the repairs and returned m More

by GSTAVRIANOS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician was great, very knowledgeable , Scott Ladd
Dec 04, 2023 -

Legend Porsche Audi VW responded

Hi Mr.Stavrianos, thank you for your incredible feedback! We're thrilled to hear you had a positive experience with our service team and that they efficiently addressed the heat issue with your car. Your satisfaction is our priority, and we appreciate your kind words. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 30, 2023

Staff and service exceptional! ! My Car was finished on time and came back to me spotless ! More

by MARYANNDIGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O, Scott Ladd
Nov 30, 2023 -

Legend Porsche Audi VW responded

Hi Mary Ann, thank you for your incredible review! We are delighted to hear your service visit went smoothly and that you're happy with your visit. Thank you for choosing us at Porsche Amityville! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

November 28, 2023

Wonderful experience. Mike and his team are first class. Very professional in every way. I'd highly recommend them. More

by CVIGLIOTTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Nov 28, 2023 -

Legend Porsche Audi VW responded

Hello Mr.Vigliotti, thank you for your review and kind words about our staff! We are very happy to hear that our team provided you with an incredible service visit. We appreciate the recommendation and look forward to providing you with more first class service in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 25, 2023

Every appointment happens on time as stated. The service department goes above and beyond to be sure thebprocess is smooth. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie!!!, Ivy Feinsilver
Nov 27, 2023 -

Legend Porsche Audi VW responded

Hello Joe, thank you for your great review! We pride ourselves on being efficient and getting our customers in and out as quick as possible. We are happy to hear that this value rang true in your experience with us! We look forward to providing you with more great service in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 21, 2023

Heather and Jack were very courteous and helpful. Scott repeatedly sent out service appointment reminders. More

by BARREIROJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
Nov 21, 2023 -

Legend Porsche Audi VW responded

Hello Joe, thank you for taking the time to leave us feedback about our team! We are happy that Jack and Heather were a great part of your service experience. We apologize if the reminder emails were too frequent, we strive to keep our customers well informed of any upcoming appointments they may have. If you ever need anything in the future, please do not hesitate to contact us at customercare@legendautogroup.com. Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Nov 21, 2023 -

BARREIROJOE responded

The reminders were just fine and helpful.

November 20, 2023

It is impossible to get a loaner car from this dealership. I payed cash for a job that should have taken one day but turned into 3. Once I picked up my vehicle it was in worst condition then I lef More

by Evan.menard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Hagan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Legend Porsche Audi VW responded

Hello Evan. We are sorry to hear that our service did not meet your expectations. We understand that you spoke to our service director Scott during your most recent visit and he explained to you what the issue was and why there was a wait. We do apologize about the inconvenience and we hope if you do choose to service with us in the future we can provide you with a much better experience. Have a good weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

November 19, 2023

Cathy and Heather are the greatest. They consistently provide quality service to everyone day in and day out. More

by VASQUEZ.JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paskoff, Scott Ladd, Ivy Feinsilver
Nov 20, 2023 -

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your kind words! We are delighted to hear that Heather and Cathy gave you a great service experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 18, 2023

i feel comfortable leaving my car with legend vw for all my services and strongly recommend them. My last service was for my Passat at 79,400 miles. they are courteous, knowledgeable and professional. Th More

by BOBMONTELIONE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Legend Porsche Audi VW responded

Hi Bob. Thank you for your great review! We really appreciate your kind words about our team. We pride ourselves on having down to earth staff who strive to give you the best experience possible. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #LegendWV member of the Legend Auto Group #thelegendautogroup

November 12, 2023

It always clean and the staff is very accommodating and helpful Kathy at the desk is always a pleasure to deal with she keeps that place running like a Swiss watch More

by BLITZZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, Ivy Feinsilver, David Zelen
Nov 13, 2023 -

Legend Porsche Audi VW responded

Thank you for your kind words! We are happy to hear that Cathy's amazing service left such a good impression. We're proud to have her on our team and we look forward to providing you with incredible service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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