Legend Porsche Audi VW
Massapequa , NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 765 reviews
I have been buying Audi's from Legend for over 15 years. Each time I go in for a new Audi, my experience is one of ease and satisfaction. Both their sales and service departments are top notch, and raise th Each time I go in for a new Audi, my experience is one of ease and satisfaction. Both their sales and service departments are top notch, and raise the bar for other dealerships to reach. Ed Jaffe has made each purchase experience pleasant and hassle free. I will continue to look to Legend Autorama for my new car needs. More
We were shopping for a Q5 and this model ... a hot seller is in short supply. Other dealers therefore, mostly were not interested and were seemingly overpriced. Brian the manager at Legend on the other hand is in short supply. Other dealers therefore, mostly were not interested and were seemingly overpriced. Brian the manager at Legend on the other hand was different. He is very customer friendly, knowledgeable and professional. Brian is truly interested in building his business based on a mutually successful relationship. We were able to agree on a great value price and the deal was done painlessly. It was a very refreshing experience purchasing this vehicle from Legend. They have my strongest recommendation. More
I initially posted a negative review about a visit I had to this dealership. Shortly after I was contacted by Brian Paige (the manager) who I can tell was very customer focused and cared deeply about the re to this dealership. Shortly after I was contacted by Brian Paige (the manager) who I can tell was very customer focused and cared deeply about the reputation of his dealership and sales reps. Brian offered to make everything right and his sincerity (along with the majority of positive reviews for his dealership) convinced me that my experience was an anomaly and one that Brian will address with his staff to assure it doesn't happen in the future. More
I have leased 3 Audi's from this dealership since 2003. They have provided great service at the right price. When issues have arisen they have always gone the extra mile to find solutions. Their Sales Ma They have provided great service at the right price. When issues have arisen they have always gone the extra mile to find solutions. Their Sales Manager, Brian Paige, made my latest purchase go smoothly. More
Went to purchase a 2011 A5. Jose was very patient, informative and pleasant to deal with. Patient mainly because I appeared just prior to their closing times and they stayed as long as I had question informative and pleasant to deal with. Patient mainly because I appeared just prior to their closing times and they stayed as long as I had questions. Their price was fair considering the high demand for my style of choice and the shortage of inventory nationwide (I confirmed this through many dealers both in NY and out of state). Brian was very easy to deal with when processing the paperwork. He was very informative regarding Audi Care, extended warranty and other optional plans. He highly recommended the options, but at the same time, he wasn't "pushy". Car was ready for delivery before I arrived, paperwork was processed quickly, "walk through" with Jose was very complete. Overall a very pleasant experience. I highly recommend Legend Audi to everyone. A very happy customer !! More
I've been buying and servicing my cars at Legend for close to 20 years. In particular, over the past 9 or 10 years, they have been a terrific dealership to work with for buying new, used or servicing yo close to 20 years. In particular, over the past 9 or 10 years, they have been a terrific dealership to work with for buying new, used or servicing your vehicle. Ed Jaffe goes beyond anyone's expectations to make your car buying experience painless. And the service department has been exemplary in regular service, repairs, making sure you have alternative transportation, etc. Dawn Kinnsler is a fantastic service manager. I recommend Legend highly. More
From the first visit, everyone i delt with was helpfull. No push at all. When we picked up the car, the delivery was ready and done at our pace, with every question answered about the paperwork to all the o No push at all. When we picked up the car, the delivery was ready and done at our pace, with every question answered about the paperwork to all the options on the car. after we took delivery their follow up has been great. I would and will recommend them to all. More
I have serviced my volkswagen GTI in a few dealerships locally, and my experience has never been greater or more pleasant then my dealings with Legend. The service advisors Dawn and Robert are always very locally, and my experience has never been greater or more pleasant then my dealings with Legend. The service advisors Dawn and Robert are always very knowledgeable and go above and beyond to help me. Whenever i call to make appointments for sercice the receptionist Jasmine always is willing to help work around my difficult schedule, even offering shuttle rides to work or my home. This dealership is very busy so even the manager Edward or Tara would get on the phone with me to give me updates or explain the concerns. Sometimes the technicians will also get on the phone or even take a drive with me in my car to help me better understand whats going on. I will only service my car with Legend because they are the best, and strongly recommend anyone who loves their car as much as I do to do the same. More
I have bought over a dozen new cars in my life - this was the best experience I ever had with a car dealer. I strongly recommend them you using this dealership if you are interested in buying an Audi - altho the best experience I ever had with a car dealer. I strongly recommend them you using this dealership if you are interested in buying an Audi - although they sell other brands if you are looking for a different brand. More
3 years ago I went to Legend looking to lease a Jetta.I had a very pleasant with Barrington,who unfortunately no longer works there.In a matter of days I had my Jetta & was happy.My intial visits to the se had a very pleasant with Barrington,who unfortunately no longer works there.In a matter of days I had my Jetta & was happy.My intial visits to the sevice center were pleasant as well.That was all short lived.The staff changed & they are now the worst service people I have ever had to deal with.They are extremely rude and unprofessional.Everytime I dropped my car off for serice there was a problem.They keep your car from 8am until 5pm only to look at it.The part always has to be ordered and this takes WEEKS not the few days promised.Everytime I had to call looking for my part.I never received a phone call from them saying it was in,even though thats the promise.If you drop your car off for service they will have someone take you home so you dont have to sit & wait.That would be nice if they didnt text &/or talk on the phone with you in the car.I even called the service manager about this & he couldnt care less.I did attempt to give them one last chance when my lease was up.Big mistake.Legend does not care for or value your business.They act like they are doing you a favor by letting you lease/purchase a car from them.After my first visit there to trade in my jetta,weeks went by & I was still no closer to having a new car.I went to Platinum VW in Hicksville & in one day traded in my old Jetta for a new one.If it wasnt for Platinums excellent service I would be done with VW for good.~jessie More