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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
965 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 965 reviews

September 21, 2025

Brad was very helpful and listened to all our needs. He was very knowledgeable on the vehicle and helped us find a deal we were happy with More

by stickit422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Drexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Legend Porsche Audi VW responded

Hi stickit, thanks for the 5 star review! We're thrilled to hear that Brad listened to everything you needed and helped you find a deal you were happy with. Enjoy the new car, and we'll see you soon for your first service visit. Drive safe!

September 19, 2025

General manager has been horrible to deal with. The brand new car has been in the shop 3 times to be fixed More

by BUCKSALUM01
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Marine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Legend Porsche Audi VW responded

Hi Buck, we can't find any record of you in our system, but we'd still love the chance to make things right and help you out. Please shoot us an email at customerservice@legendautogroup.com. We're sorry again about your experience.

September 19, 2025

Great dealership and service center. Miss having Heather as the consultant as she got moved to Porsche. More

by jerrynesposito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Sep 29, 2025 -

Legend Porsche Audi VW responded

Hey Jerry, thanks for the review! We're glad you enjoy our dealership and service center. We're always available if you need more support.

September 17, 2025

Great experience with a knowledgeable staff. They answered all our questions. Great crew!Thank you. More

by lfeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Legend Porsche Audi VW responded

Hi lfeis, thanks for the 5 stars! We're thrilled that you had a great experience with our staff and service. We're always available if you need further assistance. Thanks, and drive safe!

September 16, 2025

Brad was great. Very thorough in explaining all about the vehicle. I would absolutely recommend him More

by laurapalermo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Drexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Contract guy
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Sep 17, 2025 -

Legend Porsche Audi VW responded

Hi Laura, thanks for the 5 stars. We're happy that Brad was thorough in explaining all about your new car. We'll see you again soon for your first service visit! Thanks again, and drive safe!

September 16, 2025

Legend Porsche has the best Service Department we've ever worked with. Every time we bring in one of our cars were extremely happy with the Staff and Service we receive. More

by byron10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy the Tech.
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Sep 17, 2025 -

Legend Porsche Audi VW responded

Hello byron, thanks for another great review! We're happy that you consistently receive the excellent service that we strive to put out. We're always available if you need further support. You know where to find us! Thanks again! Drive safe, and enjoy.

September 15, 2025

I waited almost two and a half hours for an inspection and oil change on a car less than a year old with only 5,500 miles on it. The staff were unprofessional - telling stories with each other but cursing More

by cwenz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get names.
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Sep 16, 2025 -

Legend Porsche Audi VW responded

Hello cwenz, we're really sorry about your bad experience with us. It is absolutely not reflective of the values we strive to reach, so we're sorry that we failed to hit the mark with your service. Please shoot us an email at customerservice@legendautogroup.com with more information to see if we can help you out. Thanks, and sorry again!

September 13, 2025

very professional and courteous clean and comfortable waiting area would recommend the dealer to anyone looking to buy or service a volkswagen More

by hak0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Legend Porsche Audi VW responded

Hello hak0, thanks for the 5 star review! We're glad that you found our staff professional, and our waiting area clean and comfortable. We're always available if you need further support. Thanks again, and drive safe!

September 11, 2025

Very Pleasant and helpful. These words are all that is needed—the end. Des gens formidables et un excellent service. Very Pleasant and helpful. These words are all that is More

by baroudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2025 -

Legend Porsche Audi VW responded

Hey baroudi! Thanks for the 5 star review. We're thrilled to hear that you had a great experience with us. Remember, we're always available if you need further support. Enjoy, and drive safe!

September 09, 2025

Wasted 6 hours of my time with misdiagnosing my check engine light. Had me return twice with no resolve. I called to follow two times and never got a returned call as promised by the customer service rep More

by babylonphotog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service rep at the service desk
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Sep 10, 2025 -

Legend Porsche Audi VW responded

Hi babylonphotog, we're super sorry to hear about your poor experience with us. We'd like to be able to help you further, so please shoot us an email at customerservice@legendautogroup.com with more information so we can see what we can do. Thanks, and sorry again about your experience!

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