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Legend Porsche Audi VW

Massapequa , NY

4.9
797 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 797 reviews

October 16, 2024

Jonathan was great and all techs did the work exactly how I asked. Was given a brand new loaner and greeted when I arrived. Car was washed and overall very happy with the service provided. More

by Udieipay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanine Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Oct 16, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're delighted that Jonathan and our service team made your service visit with us an exceptional one. Customer satisfaction is always our top priority and thank you for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 15, 2024

As usual, Heather my service advisor took care of my issues perfectly and went way above and beyond my expectations. Fantastic experience, thank you! More

by keegan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your wonderful feedback and continued support! We're thrilled Heather was able to provide you with incredible service once again. Thank you for taking the time to write us and we'll make sure to pass along the kind words to her. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 13, 2024

Excellent Staff. Johnathan in service is awesome. Everything always runs smoothly. We’re always extremely satisfied with all of our needs with Legend Porsche. Tha More

by byron10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica , Ivy Feinsilver
Oct 14, 2024 -

Legend Porsche Audi VW responded

Hello Byron, thank you for your wonderful feedback! We're thrilled Jonathan and our service team made everything smooth and easy. Thank you for choosing Porsche Amityville and for taking the time to review us, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 10, 2024

Very ProfessionaI, no pressure, easy to work with. Had a good experience with both sales and service. Brian has taken good care of my family on my last 2 automobile purchases. Always there to answer a More

by markis209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paskoff, Ivy Feinsilver, Jack Simon
Oct 11, 2024 -

Legend Porsche Audi VW responded

Hi Mark, thank you for your incredible review! We're thrilled our team has made both your sales and service visit with us pleasant and easy. We appreciate the wonderful feedback and we'll be sure to pass along the kind words to Brian and our service team. If you need anything in the future, we are here for you! Have great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 09, 2024

The service department was very helpful in assisting me with my issue. Not sure if the gentleman's name who sat in the back by the porche's but he was extremely professional More

by neptune8927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Legend Porsche Audi VW responded

Hi Maureen, thank you for the wonderful feedback! We're happy our team was able to assist you. We will be sure to pass along the kind words to our team. If you need anything in the future, we are here for you! Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 07, 2024

From start to finish this was a very positive experience and we are very happy with the Taos 2024. Many thanks to everyone at Legend for their contribution. More

by JGYOUNG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your amazing review! We're thrilled to hear you are happy with your vehicle and that you had an exceptional experience with our sales team. Thank you for taking the time to review us and for choosing Legend VW! If you need anything in the future, we are here for you! Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

October 07, 2024

Jonathan goes above and beyond. I own two Porsches and won't get service done anywhere else. More

by jjgesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled that Jonathan has made your service with us exceptional. We appreciate your loyalty as a customer and thank you for choosing Porsche Amityville once again. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 04, 2024

Jonathan was a true professional. I recieved excellent service and appreciate the dealerships commitment to hiring a very qualified manager. More

by ANDREACDELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Andrea, thank you for your wonderful review! We're delighted that Jonathan made your service visit with us exceptional. Having professional and attentive staff is a top priority for us and we will pass along the incredible feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

October 04, 2024

$199/hr is the going rate. At over $3 /minute , whay is 40 minutes counted as an hour? More

by luap1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Martin, we apologize for any miscommunication that may have occured during your visit. Please call us or reach us directly at customercare@legendautogroup.com so we can answer your question more directly. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

October 03, 2024

I have always been happy with the services provided by Legend VW however this time I was given an estimate for repair of $4300.00 to replace the turbo on my 2017 car with 65k miles by simply reading the e More

by keegan57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Oct 04, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Keegan, thank you for your honest feedback. We understand that a member of our service team has reached out to provide further clarification about your visit. While the water gate can be replaced by an outside shop, under factory repair, this is not a serviceable part and it cannot be acquired separately from the whole turbo. Your advisor overlooked the fact that you have a warranty that will completely cover the new turbo, and we apologize for this error on our end. The parts have been ordered, and our team will contact you when they arrive. We want to apologize again for the miscommunication and we appreciate you bringing this issue to our attention. Your loyalty as our customer is greatly appreciated, and we look forward to assisting you. If there is anything you need, please don't hesitate to call or email us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

Oct 04, 2024 -

keegan57 responded

This is the response I would expect from Legend VW, always professional and courteous. Heather contacted me yesterday and explained the situation as you have above. As my usual Advisor at Legend she has never steered me wrong, unfortunately she was not available when I brought my car in for the turbo issue. I have been a Legend customer for many years and always bring our two VW's there for service. I am happy and relieved that we can continue this relationship. Regards, Steve Keegan

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