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91 Reviews of Legend Nissan - Service Center
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May 18, 2011
I was not notified of the price of repairs until the repairs were complete. I felt, as a woman, that I was taken for granted. When I asked for a explanation of my bill, I was told that I was "lucky", t repairs were complete. I felt, as a woman, that I was taken for granted. When I asked for a explanation of my bill, I was told that I was "lucky", the repairs could have been more costly. Sadly, distrust is the word I would use to describe my expereience. One phone call would have made a difference. JUST ONE. You should make it your policy to inform and educate your customers. Thank you. UPDATE: PAID FOR REPAIR AND LESS THAN 24 HOURS LATER CAR IS BEING RETURNED FOR EXACT SAME REPAIR. HOPE THEY DON'T CHARGE ANOTHER FEE FOR NOT RECTIFYING THE PROBLEM ON MY FIRST VISIT. I PAID FOR COMPLETE REPAIR. LET'S WAIT AND SEE HOW GOOD OR HOW BAD THEIR CUSTOMER SERVICE IS. More
by nonna
Employees Worked With
customer service rep
