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Legacy Westbank Buick GMC

Harvey, LA

4.5
605 Reviews
WELCOME TO LEGACY WESTBANK BUICK GMC IN HARVEY - PROUDLY SERVING THE AREA CUSTOMERS We understand that looking for a dealership that offers sales and auto services and repairs is difficult. At Legacy WestBank Buick GMC, we serve as a one-stop solution. Whether it’s fixing your vehicle or a regular maintenance, our experts are waiting to assist you! Drop by Legacy WestBank Buick GMC to test-drive any car of your choice. You can also get a quick quote online. Check out our driving directions and get to our store. Browse through our website to find what you need today
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3611 Lapalco Blvd.

Harvey, LA

70058

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Showing 605 reviews

November 02, 2023

Demasiado tiempo para reparar un carro lo lleve un miércoles y me lo entregaron dos semanas después More

by elsaflores67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CHRIS JOCHUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
PAT ROE
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

I receive extraordinary service at thus dealership. It's staff go beyond normalcy to explain and help me understand the situation with the vehicles. I appreciate the attention. More

by thomascollymore316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gaston, Chris, Rebecca Thompson.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

We appreciate your business, and the kind review. Look forward to helping you again in the future.

November 01, 2023

The staff was very friendly and worked hard to get me into the vehicle I really wanted. More

by annejwalker2982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHARISSA GALAFORO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Glad to hear that, let us know if we can help in the future. We appreciate your business & for taking the time to leave this review about our staff's willingness to make it happen for you.

November 01, 2023

The dealership was clean even the sales person was excellent so overall everything went well More

by zoey.01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHELSEA BECNEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Thank you!! We appreciate your business & the 5-Star review.

October 31, 2023

The employees are pleasant. I did not have a problem at all with the employees. The problem lies with how the business is run. My vehicle is a 2023 GMC sierra. I haven’t had it More

by guilloryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

We appreciate your feedback, it's an opportunity for us to get better in some areas.

October 31, 2023

Very friendly and very efficient will bring my vehicle back to keep the maintenance up More

by cgispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Thank You!!

October 31, 2023

Very good customer service rep but probably lacking in the technician area- always most leave car for several days for any repairs More

by Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Sorry about that, we are busier than ever in the service dept. We hope to turn it around much quicker for you. We do appreciate your feedback.

October 30, 2023

Easy to locate, friendly staff and great customer service. Will definitely recommend others to do business with you. More

by samuelhowell990003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COREY BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Thanks for the positive review, it means a lot to us.

October 30, 2023

They were extremely professional and nice. They kept me informed of the repairs needed and ones recommended for the future. More

by GETTLEROX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Awesome, we understand communication is key to keeping the customer happy with us. Thanks for the review.

October 29, 2023

I took my car in for a simple oil change on Thurday. Friday it began leaking. Came back to the dearship on Monday and I was told that I would have to leave my car for 2 days so that they could figure ou More

by d_mccovins
Recommend Dealer
No
Employees Worked With
PAT ROE
1.0
This rating includes all reviews, with more weight given to recent reviews.
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