44 Reviews of Legacy GMC - Service Center
During safety recall work on passenger side airbag side they destroyed by dashboard. They will not replace it and will attempt a repair. My dash has major cracks and does not fit properly. they destroyed by dashboard. They will not replace it and will attempt a repair. My dash has major cracks and does not fit properly. More
I have had two dealings with this dealership - both were terrible customer service. If they treat other customers like me they will go the way of Bohn gmc Both times I had a hard time talking to someone w terrible customer service. If they treat other customers like me they will go the way of Bohn gmc Both times I had a hard time talking to someone who could resolve my problems. And when I did speak to a representative they apologized and admitted the wrong. Not one time did I hear ok we did wrong but now what can we do to earn your business. I live 3 miles from this dealership but I will travel across the river in traffic to get the maintenance and warranty work at another dealer. I trade my autos before the factory warranty is expired . I have purchased 4 Sierras and 3 Acadias in the last 8 years. Legacy lost a good loyal Gmc customer !! Elwood Mefferd More
Super employees and super service The service manager and the employees are SUPERB-quick and very customer oriented. Problems are resolved quickly and thoroughly. I never have to worry The service manager and the employees are SUPERB-quick and very customer oriented. Problems are resolved quickly and thoroughly. I never have to worry about the service being done. More
Excellent Service Thanks Guys!!! My XM seems to be working fine now after having spotty to no service. The wash and detail made my Acadia shine like new. 😊 Thanks Guys!!! My XM seems to be working fine now after having spotty to no service. The wash and detail made my Acadia shine like new. 😊 More
warranty corrected one of two issues, but great service from service dept. fixed rattle in door after numerous visited, thanks. explained issue with "strange g corrected one of two issues, but great service from service dept. fixed rattle in door after numerous visited, thanks. explained issue with "strange gear shifting sounds" with promise to stand behind. More
Flawless I had a warranty repair. My new car had gotten a paint chip/scratch on the lot and had a bad oxygen sensor. The service folks were awesome. I just sho I had a warranty repair. My new car had gotten a paint chip/scratch on the lot and had a bad oxygen sensor. The service folks were awesome. I just showed up and they got me on my way in a loaner car in mere minutes. The shop had it ready the next day. The paint is perfect! I’m very satisfied. Im really glad I bought my car here. More
First class. Service personnel were very nice, courteous, and professional. They did a spray liner for my truck bed. Took care of me and I recommend them. Service personnel were very nice, courteous, and professional. They did a spray liner for my truck bed. Took care of me and I recommend them. More
Outstanding Great service.... The service advisor really took care of me . He research the warranty from for another dealer and help me get my repair done at no c Great service.... The service advisor really took care of me . He research the warranty from for another dealer and help me get my repair done at no cost..... More
Servicing my 2016 GMC They did an oil change and tire rotation. In and out with no problems. Good job. I will recommend this dealership to my friends. Thanks. They did an oil change and tire rotation. In and out with no problems. Good job. I will recommend this dealership to my friends. Thanks. More
Great service and quick Very pleased with Service Rep. & Service department. Showed up with out appointment and truck was taken directly back for service. Maybe just caught t Very pleased with Service Rep. & Service department. Showed up with out appointment and truck was taken directly back for service. Maybe just caught them on a slow day??? But very grateful anyway. Service Rep answered all my questions as I'm still getting familiar with this truck and it's features. Can't complain on price as this one of the free maintenance visits. But if I read my receipt correctly (9qt's of synthetic oil, 1ea filter, tire rotation & labor) might be hard to be beat on price anywhere else for $69. More