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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
99 Reviews
Call Service Center (601) 651-4358

99 Reviews of Legacy GMC of Laurel - Service Center

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October 31, 2023

They were awesome. When I couldn't bring my vehicle in because I was out of town, they picked it up and delivered it back to the office on time. Thank you! More

by debbieb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2023

They were on time servicing my truck and very courteous , highly recommended. Will certainly go back. More

by lake11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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October 27, 2023

They need to get the problem fixed to first time you come in to get your car fixed More

by danieljordan053198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2023 -

Legacy GMC of Laurel responded

Hello, my name is Curtis Adams I am the General Manager of the dealership. If you could give me a call and let me know what happened, I would appreciate it. That way I can address the problem and hopefully keep it from happening again in the future. Curtis Adams 601-651-4141

October 20, 2023

The service was great done in a timely matter. Our area was clean, and the employees were courteous. I will plan to return to get work done More

by albertlandrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2023

The members were friendly with me. They assisted me up the steps and with my checkout More

by bkn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
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October 18, 2023

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service More

by karlalee1223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
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October 17, 2023

Fast friendly service. Andy did a great job of getting my car in and completed the same day. Thanks. More

by curtisa111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service
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October 09, 2023

Great people to work with and willing to help with all of my needs. Highly recommended. More

by staceyabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2023

I told them the air was blowing hot and they did nothing to take care of it More

by counselorgalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Legacy GMC of Laurel responded

I am sorry for the confusion. Please contact me Curtis Adams I am the General Manager and I will discuss thos with you and try to help the best I can. I can't pull you up in our system because I need more info from you

September 25, 2023

The customer service at Legacy is wonderful! Emma does a wonderful job there! I would definitely recommend Legacy! More

by 4hillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the Sales Dept.
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