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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
99 Reviews
Call Service Center (601) 651-4358

99 Reviews of Legacy GMC of Laurel - Service Center

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February 01, 2024

The service department was courteous and helpful. My service on my Sierra 1500 was completed and finished in a timely manner. More

by pelowery22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2024

Every time we work with the service department there’s has been N issue about something More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jan 31, 2024 -

Legacy GMC of Laurel responded

I am sorry you have had an issue in service. Please feel free to call me to discuss what happened, hopefully I can keep it from happening again in the future with you or anyone else. My name is Curtis Adams the number is 601-651-4040

January 30, 2024

Everyone was so courteous and professional. The service was finished in a timely manner. Would recommend them to anyone More

by bobby.boyles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 26, 2024

Everything went very smooth and everybody was nice. Love the new renovation to the dealership. More

by slhyde4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Thank you for your Business.

January 20, 2024

Very friendly and personal staff. They go over and beyond trying to serve with the beet of their ability. More

by toddbreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Thank you for your Business.

January 08, 2024

Hard to rate a five when parts are in order for weeks and you have an extended warranty and paying a note. The dealership should provide a loaner to drive. More

by gary.mcadams.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Unfortunately, parts have been back ordered for many repairs and loaners are not available.

December 30, 2023

Remodeling was in progress during my visit, the waiting area was very nice and will be a welcome in the upcoming visit. More

by 18beidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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December 26, 2023

Been using since I bought the SUV. I am satisfied with the deal ship or otherwise I would go somewhere else More

by gforbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann & Emma
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Thank you for your business and I hope we continue to earn it.

December 20, 2023

We were traveling from out of state when we had an accident. The 1st phone call was taken by John, who was so helpful. After that I was in contact with Emma. She was the best . Constantly keeping us More

by hazsam04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
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December 07, 2023

Friendly staff, willing to work hard to get you the best deal possible. They are also quick. More

by sandrapruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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