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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
87 Reviews

87 Reviews of Legacy GMC of Laurel - Service Center

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March 01, 2024

They fit us into their schedule. We were on vacation when the car needed an oil change. More

by jlmyers9873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
February 29, 2024

Very friendly personnel. I waited for an oil change and tire rotation. Work was done promptly and efficiently. As always, I was very pleased with their service. More

by JS5832D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee, Kenneth Neilon
February 27, 2024

I had to pay for something that did not work and they still give me the run around More

by vlarryladner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma
February 23, 2024

Very professional and courteous. The service department was fast and efficient. The fixed the problem and explained what the problem was. More

by dancjones32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Service was great. Issue with rattle in truck was resolved on first visit. Very happy with the service department. More

by MJTERRELL92361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
February 16, 2024

The Service Department personnel were friendly and courteous. In particular, Emma was professional, friendly, and efficient; and took care of my service needs as before. More

by terryj767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
February 14, 2024

All the members of the service department were very polite and professional. My car was serviced at the appointed time and finished in a timely manner. I will be happy to use them again. The newly re More

by ccspeed1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Andie
February 05, 2024

Emma was very pleasant & professional. She gave me a tour of the new facility, which I appreciated. The new waiting room is very pleasant. Everything was clean More

by armadillocrossing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
February 01, 2024

The service department was courteous and helpful. My service on my Sierra 1500 was completed and finished in a timely manner. More

by pelowery22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Every time we work with the service department there’s has been N issue about something More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jan 31, 2024 -

Legacy GMC of Laurel responded

I am sorry you have had an issue in service. Please feel free to call me to discuss what happened, hopefully I can keep it from happening again in the future with you or anyone else. My name is Curtis Adams the number is 601-651-4040

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