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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
96 Reviews

96 Reviews of Legacy GMC of Laurel - Service Center

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April 25, 2024

Service department is excellent. Everyone was friendly and helpful. Nice facility to wait in while getting oil changed. More

by martyflynt28
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get names, lady who helped me on arrival and cashier were very nice.
April 23, 2024

I wish y’all would quit sending me this survey. I don’t like your business and I only use you because my warranty says I have to. More

by vickieramagos70
Recommend Dealer
No
Employees Worked With
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Scott was great and kept me informed during the entire process of getting my vehicle repaired. More

by markgordon55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
April 09, 2024

The best service experience I've ever had. We were on a 2500 mile road trip and needed a quick oil change. Andy in the service department was incredibly kind and understanding about our plight More

by buckets_112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in Service
April 06, 2024

Great people Emma is the best she keeps contact with you & tells you everything going on More

by Cornellj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
April 02, 2024

The people were very nice and did a great job. I will continue to use this dealership for everything. More

by Carlisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Service was great and completed in a timely manner. Everyone was very helpful and answered all questions I had. More

by rutnstrut79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

They performed an oil change, fluid check, and tire rotation. They completed the job in a timely manner and provided recommendations for further maintenance. Very friendly. More

by readfam6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
other
March 29, 2024

Emma was the most polite helpful people I have ever met at legacy. She is definitely on top of her job. More

by andymuha
Recommend Dealer
Yes
Employees Worked With
Emma in service
March 27, 2024

They squeezed me in. Great customer service. In-out in 2-1/2 hours! Thank you Emma. More

by boboshaw67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Emma
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