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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
134 Reviews
Call Service Center (601) 651-4358

134 Reviews of Legacy GMC of Laurel - Service Center

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January 08, 2024

Hard to rate a five when parts are in order for weeks and you have an extended warranty and paying a note. The dealership should provide a loaner to drive. More

by gary.mcadams.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Unfortunately, parts have been back ordered for many repairs and loaners are not available.

December 30, 2023

Remodeling was in progress during my visit, the waiting area was very nice and will be a welcome in the upcoming visit. More

by 18beidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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December 26, 2023

Been using since I bought the SUV. I am satisfied with the deal ship or otherwise I would go somewhere else More

by gforbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann & Emma
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Jan 27, 2024 -

Legacy GMC of Laurel responded

Thank you for your business and I hope we continue to earn it.

December 20, 2023

We were traveling from out of state when we had an accident. The 1st phone call was taken by John, who was so helpful. After that I was in contact with Emma. She was the best . Constantly keeping us More

by hazsam04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
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December 07, 2023

Friendly staff, willing to work hard to get you the best deal possible. They are also quick. More

by sandrapruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2023

I Was waited on quickly and Ms Andy was friendly and attentive to what I was saying and needed More

by cking3419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Andy service department
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November 22, 2023

Very well pleased with the prompt and courteous service. They took my truck back earlier than appointment time and got me out quickly. More

by lake11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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November 22, 2023

They are always very personable and listen to my concerns about my vehicle. They keep me updated . More

by jc.trucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2023

Will be very nice once construction is completed . Andie was extra accommodating. Only complaint the tv was too loud. But I was the youngest in the room and I am 71!!!😁 More

by ROSIE.PITTS1204
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
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November 15, 2023

Great service, attentive staff, timely appointment. Look forward to returning for future vehicle maintenance as needed. More

by itz.golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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