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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
113 Reviews

113 Reviews of Legacy GMC of Laurel - Service Center

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November 11, 2023

Service was great. The people that waited on me was very good the entire process was really great. The More

by frostleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Prompt, courteous, with both routine and non routine maintenance items. I have always had a good experience. More

by moecaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
November 08, 2023

Very prompt and professional service. Information about future services was very helpful ‼️will return for follow up service. More

by sshows373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Andy
November 01, 2023

Very Helpful and polite quick service knowledgeable I will be back to use there service department More

by joeyvaughn1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
October 31, 2023

They were awesome. When I couldn't bring my vehicle in because I was out of town, they picked it up and delivered it back to the office on time. Thank you! More

by debbieb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

They were on time servicing my truck and very courteous , highly recommended. Will certainly go back. More

by lake11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
October 27, 2023

They need to get the problem fixed to first time you come in to get your car fixed More

by danieljordan053198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Legacy GMC of Laurel responded

Hello, my name is Curtis Adams I am the General Manager of the dealership. If you could give me a call and let me know what happened, I would appreciate it. That way I can address the problem and hopefully keep it from happening again in the future. Curtis Adams 601-651-4141

October 20, 2023

The service was great done in a timely matter. Our area was clean, and the employees were courteous. I will plan to return to get work done More

by albertlandrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The members were friendly with me. They assisted me up the steps and with my checkout More

by bkn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
October 18, 2023

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service More

by karlalee1223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales