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Legacy GMC of Laurel

Laurel, MS

4.8
279 Reviews
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2820 MS-15

Laurel, MS

39440

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Showing 279 reviews

April 05, 2025

Vehicle was not detailed prior to delivery. Truck was delivered in my absence . I did not have opportunity to inspect it. Found paint damage that I thought was bird droppings. Dealer only deliv More

by HOWARDEUPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gray
Apr 05, 2025 -

Legacy GMC of Laurel responded

I am sorry that you were not happy with the cleanliness of the vehicle. The Vehicle was washed for delivery before it was delivered over 100 miles to your home. Unfortunately, on used vehicles we are not always given 2 keys and the 2018 GMC 2500HD that you purchased only had one key. I do hope that the 2018 GMC 2500HD gives you many years of great service.

April 04, 2025

Great friendly service and very helpful people who are very knowledgeable and helpful individuals 👍 will always use them to service my cars. More

by Tweety bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
April 01, 2025

Good friendly staff and knew exactly what I wanted and very clean facilities,would gladly recommend any one More

by DONNIEMCGILL1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

All the staff were friendly and willing to do anything they could to assist in any way possible. It was an overall good experience. More

by kalon.griggs76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Went in to get my truck serviced and instead traded trucks. The young lady in the service department was awesome. They just unloaded the truck and I ask her about it. She actually had the keys in her h More

by BIGRED0121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I dont remember names well, so hard to rate these names.
March 24, 2025

brought my truck for it's first oil change. Vehicle was serviced promptly and was told it had a recall, the oil change/tire rotation and the recall were completed in one hour. The employees in More

by dechert5481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
March 24, 2025

Very nice people, staff got to me in a timely fashion and very clean facility More

by DONNIEMCGILL1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Excellent service awesome customer service knowledgeable technicians never had any trouble with getting my vehicle serviced at your shop. More

by woodard0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 18, 2025

Was told had 3 years of OnStar incl but it’s only 3 months. Was told rewards would take 24 hrs to see rewards from purchase in app. Several days later rewards arnt showing. Called GMC was told will tak More

by bc3030
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Gray
March 18, 2025

Awesome Experience, professional, clean, friendly staff, knowledgeable about product, answered all questions thoroughly, quality vehicles, More

by mariatownsend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gray