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Legacy GMC of Laurel

Laurel, MS

4.8
230 Reviews
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2820 MS-15

Laurel, MS

39440

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Showing 230 reviews

October 24, 2023

Good atmosphere, everyone was very helpful and worked with me to get the truck I wanted at the price range I needed. Thank you, I love, LOVE MY AT4!!! More

by trinaleesmith28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Hilton and Stacie
October 20, 2023

The service was great done in a timely matter. Our area was clean, and the employees were courteous. I will plan to return to get work done More

by albertlandrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The members were friendly with me. They assisted me up the steps and with my checkout More

by bkn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
October 18, 2023

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service More

by karlalee1223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
October 17, 2023

Fast friendly service. Andy did a great job of getting my car in and completed the same day. Thanks. More

by curtisa111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service
October 17, 2023

He was very helpful and made the process smooth! I have recommended Legacy to my friends. More

by hollieg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris Hilton
October 09, 2023

Great people to work with and willing to help with all of my needs. Highly recommended. More

by staceyabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I told them the air was blowing hot and they did nothing to take care of it More

by counselorgalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Legacy GMC of Laurel responded

I am sorry for the confusion. Please contact me Curtis Adams I am the General Manager and I will discuss thos with you and try to help the best I can. I can't pull you up in our system because I need more info from you

October 04, 2023

Very helpful and friendly group Morris and the financial manager were very knowledgeable of products More

by leeboyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

The customer service at Legacy is wonderful! Emma does a wonderful job there! I would definitely recommend Legacy! More

by 4hillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the Sales Dept.